BSBHRM613 Contribute to the development of learning and development strategies

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Brisbane campusSydney campus Introduction

• The assessment tasks for BSBHRM613 Contribute to the development of learning and development strategies are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your

Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Gamma Education & Training Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully Assessment for this unit BSBHRM613 Contribute to the development of learning and development strategies describes the performance outcomes, skills and knowledge required to contribute to improving organisational learning, and the quality of training and assessment products and services. It covers contributing to strategy formation; designing, developing and implementing an organisational learning strategy, and reviewing and improving overall organisational learning and development. For you to be assessed as competent, you must successfully complete three assessment tasks:

• Assessment Task 1: Knowledge questions - You must answer all questions correctly.
• Assessment Task 2: Project - You must work through a range of activities to design and develop an organisational learning strategy.
• Assessment Task 3: Project - You must work through a range of activities to review and evaluate your organisational learning strategy and implement some change.

Please refer to your Learner Portal for feedback on your Assessment Student Assessment Agreement

• Make sure you read through the assessments in this booklet before you fill out and sign the agreement below. If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
• Have you read the assessment requirements for this unit?*

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• Do you understand the requirements of the assessments for this unit?*

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• Do you agree to the way in which you are being assessed?*

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• Do you have any specific needs that should be considered? If so, explain these in the space below*

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• Do you understand your rights to reassessment?*

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• Do you understand your right to appeal the decisions made in anassessment?*

YesNo Assessment Task 1: Knowledge questions

• Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: review the advice to students regarding answering knowledge questions in the Gamma Education & Training Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTOs submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students.

Assessment information Information about how you should complete this assessment can be found in Appendix A of the Gamma Education & Training Student User Guide. Refer to the appendix for information on: where this task should be completed the maximum time allowed for completing this assessment task whether or not this task is open-book. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. Questions Provide answers to all of the questions below:

• 1. Describe three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes.*

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• 2. Describe the contemporary approach of design thinking to organisational learning strategy development.*

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• 3. Identify and describe two organisational learning theories that can be used as a basis for developing an organisational learning strategy.*

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• 4. Describe the importance of continuous improvement as part of a company's organisational learning strategy and outline three types of continuous improvement processes that could be used to undertake this.*

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• 5. Describe three evaluation strategies that can be used for reviewing organisational learning strategy.*

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• 6. Describe two quality management compliance requirements relating to organisational learning.*

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• 7. Identify and describe two international compliance requirements relating to e learning.*

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• 8. Review the following documents:

https://www.vrqa.vic.gov.au/Documents/VETEssecondstandrdsgdcont.pdf https://www.asqa.gov.au/standards/chapter-4 In relation to conducting assessment, review and list the compliance requirements and obligations under each framework.

• Also list and describe the principles of assessment and the rules of evidence as part of your review.*

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• 9. Review the documents in the previous question, as well as the following: https://www.iste.org/standards/for-educators In relation to learning resources, review and list compliance requirements and obligations under each framework, as well as best practice standards for learning resources as per the international standards as above
• List and explain at least three criteria that you would use to source learning resources based on these standards.*

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• 10. Identify and describe an example of each of the below that would be relevant to a person working in a learning and development role. Describe how each is relevant. a. Legislation
• a. Legislation*

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• b. Code of practice*

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• C. National standards*

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• 11. Identify and describe two technology and systems requirements that should ideally be in place to facilitate the implementation of an organisational learning strategy.*

This field is required. Assessment Task 1 Cover Sheet Student Declaration

• To be filled out and submitted with assessment responses*

I declare that this task is all my own work and I have not cheated or plagiarised theI understand that if I am found to have plagiarised, cheated or colluded, action will beI have correctly referenced all resources and reference texts throughout these This field is required.

Assessment Task 2: Project

• Information for students In this task, you are required to develop a report on organisational learning strategies for a case study company. You are then required to write an organisational learning strategy and policies and procedures for the company. You will need access to: a suitable place to complete activities that replicates a business environment including ameeting space and computer and internet access your learning resources and other information for reference Assessment and Recognition Policy and Procedures Template External Training Procurement Policy and Procedures Template Learning and Development Policy and Procedures Template Learning Strategies Report Template Organisational Learning Strategy Template Performance Appraisal Policy and Procedures Recruitment, Selection and Induction Policy and Procedures. Strategic Business Plan. Ensure that you: review the advice to students regarding responding to written tasks in the Gamma Education &Training Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTOs submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students.

Assessment information Information about how you should complete this assessment can be found in Appendix A of the Gamma Education & Training Student User Guide. Refer to the appendix for information on: where this task should be completed how your assessment should be submitted. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. Activities Complete the following activities: 1. Carefully read the following: Grow Management Consultants is a consultancy company specialising in leadership development services. These services include: Mentoring training Coaching Management consultation Management program evaluation Development of cutting-edge tools, resources and expert advice Sharing best and next practices Leading organisations through the process of creating a leadership culture Recognising and celebrating excellence in leadership. The company has a CEO, a General Manager (newly appointed), an Operations Manager, five Principal Consultants, twelve trainers and a small HR team. The company also has a Board consisting of the CEO and General Manager, as well as two Executive Directors who are company shareholders. A new Strategic Plan was recently developed to guide the organisation over the next three years. One of the key objectives of the Strategic Plan is for Grow Management Consultants to become established as a learning organisation. You are the newly appointed General Manager and the CEO has given you the task of developing, implementing and monitoring an organisational learning strategy for the company, as the first step towards establishing Grow Management Consultants a learning organisation. Before you commence this task, you should ensure that you are familiar with the companys Strategic Business Plan and its objectives in relation to learning and development, as well as the human resources policies and procedures that are in place. 2. Write a learning strategies report You are required to lead learning strategy formation by researching and evaluating organisational learning approaches and methods, examining options for organisational learning, including an assessment of the organisations strategic requirements and processes that are in place and then making recommendations for an organisational learning strategy. Conduct your research, analysis and evaluation and develop a report that includes the following: An evaluation of a range of methods and approaches to learning and workplace training and how they would support the companys strategic requirements as documented in the Strategic Business Plan. As a guide you should describe a minimum of three methods and approaches to organisational learning. An analysis of how organisational learning can contribute to a companys ability to grow and develop and therefore be more competitive. A review of the companys existing policies and procedures relevant to organisational learning/training and assessment and any current gaps. These are: o Recruitment, Selection and Induction Policy and Procedures. o Performance Appraisal Policy and Procedures A review of current best practice for policies and processes that support organisational learning: what are they and what should they include? Recommendations for the structure and content of the companys organisational learning strategy. Recommendations should be based on your research and the companys strategic requirements and policies discussed above. Define the ideal technological and systems requirements for an organisational learning strategy and compare to what is currently in place. Define and document communication and consultation process that can be used to support development and implementation of organisational learning strategy. Recommend procedures that can be incorporated into the organisational learning strategy to systematically liaise with educators/instructors, learners and others to monitor the extent to which learning strategies and learning resources are achieving the organisational learning targets. Use the Learning Strategies Report Template to guide your work. As a guide, your report would be between 4 and 5 pages in length. Grow Management Consulrtants Learning Strategies report

• Models and approaches - Evaluate at least three methods and approaches to learning and workplace training and outline how each would support the companys strategic requirements*

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• Company Growth - Analyse how organisational learning can contribute to a company's ability to grow and develop and therefore be more competitive.*

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• Learning Policies : Review the company's existing policies relevant to organisational learning/training and assessment and any current gaps.*

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• Best practice - Review current best practice for organisational learning policies and processes: what are they and what should they include.*

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• Strategy suggestions - Suggest what should be included in the companys organisational learning strategy. Suggestions should be based on your research and the companys strategic requirements and policies discussed above.*

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• Technological and systems requirements - Define the ideal technological and systems requirements for an organisational learning strategy and compare to what is currently in place (Recruitment, Selection and Induction Policy and Procedures).*

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• Communication and consultation process Define the communication and consultation process that can be used to support development and implementation of organisational learning strategy. Recommend procedures to systematically liaise with educators, learners and others to monitor how well learning strategies and learning resources achieve organisational learning targets.
• *

	Audience	Process	Delivery method	Frequency and duration	Assessment
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• Every row is required.
• 3. Consult with senior management Now that you have completed the research, its time to consult with the senior management team to: outline your findings and ideas discuss the impact of your recommendations on the organisation examine and review the options for deploying new policies and procedures needed across the organisation Go through each section of your report, asking for the other Managers feedback on what you have written and discuss their ideas and opinions. You are required to pay particular attention to the language that you use during the meeting. Your vocabulary and the way that you communicate should be appropriate to your audience. During the meeting, you are required to demonstrate effective communication skills including: Speaking clearly and concisely using language relevant to the audience Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding Take notes on the feedback that you receive:
• 4. Design and develop an organisational learning strategy

Using the feedback that you received at the meeting as well as the information you researched and evaluated for your report, create a draft organisational learning strategy for Grow Management Consultants. Your strategy should:

• Address the overall organisational requirements for an organisational learning strategy, as well as specific instructor and learner requirements, building on from the Learning Strategies Report you developed.
• Include relevant units of competency as given in the feedback provided to you at the meeting
• Set out the learning and assessment strategies that you have developed while researching you report and during the meeting. Each strategy should allow some flexibility, so it is more responsive to any changed circumstances or priorities.
• Include procedures to systematically liaise with educators/instructors, learners and others to monitor the extent to which learning strategies and learning resources are achieving the organisational learning targets.
• For each strategy, include responsibilities, timelines, resources and performance indicators. Use the Organisational Learning Strategy Template to guide your work.

Grow Management Consultants Organisational learning strategy

• Introduction - Outline the strategy's objectives and background.*

This field is required.

• Purpose - Outline the reasons that the strategy has been developed.*

This field is required.

• Commitment - Develop the company's statement of commitment to organisational learning.*

This field is required.

• Organisational requirements - Address the overall organisational requirements for an organisational learning strategy, as well as specific instructor and learner requirements, building on from the Learning Strategies Report you developed.*

This field is required.

• Units of competency - Include at least five relevant training options as set out in the feedback provided to you at the meeting.*

This field is required.

• Communication procedures - Include procedures to systematically liaise with educators, learners and others in order to monitor whether the learning strategies and learning resources are achieving the organisational learning targets*

This field is required.

• Strategies

Set out the learning and assessment strategies that you have developed while researching you report and during the meeting. Each strategy should allow some flexibility, so it is more responsive to any changed circumstances or priorities. Include a short description of the flexibilities inherent in each strategy. Also include each strategy's timelines and resources as well as individual responsibilities and performance indicators.

• *

	Strategy	Flexibility	Timeline	Resources	Responsibilities	Performance Indicators
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4

• Every row is required.
• 5. Write learning and development policy and procedures.

Using the feedback that you received at the meeting as well as the information you researched and evaluated for your report, create a draft organisational learning strategy for Grow Management Consultants. Your strategy should: Address the overall organisational requirements for an organisational learning strategy, as well as specific instructor and learner requirements, building on from the Learning Strategies Report you developed. Include relevant units of competency as given in the feedback provided to you at the meeting Set out the learning and assessment strategies that you have developed while researching you report and during the meeting. Each strategy should allow some flexibility, so it is more responsive to any changed circumstances or priorities. Include procedures to systematically liaise with educators/instructors, learners and others to monitor the extent to which learning strategies and learning resources are achieving the organisational learning targets. For each strategy, include responsibilities, timelines, resources and performance indicators. Use the Organisational Learning Strategy Template to guide your work. Grow Management Consultants Learning and Development Policy and Procedures

• Introduction - Give the reasons that the document has been developed.*

This field is required.

• Purpose - Outline the reasons that the strategy has been developed.*

This field is required. Duties and responsibilities

• Staff are required to*

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• Line Managers are required to*

This field is required. Procedures

• Identifying Learning and Development needs and opportunities*

This field is required.

• Study leave*

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• Funding*

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• 6. Develop compliant assessment and recognition policies and procedures.

Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation. These must be appropriate for the company's strategic requirements Use the Assessment and Recognition Policy and Procedures Template to guideyour work Grow Management Consultants Assessment and Recognition Policy and Procedures

• Purpose*

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• Principles*

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• Responsibilities*

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• Recognition Policy*

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• 7. Develop procurement and supply policy and procedures.

Use the internet to research relevant policies and procedures and develop them into a document that would be appropriate for the case study organisation. They should also be relevant to the supply of training services by external providers and should be appropriate for the company's strategic requirements Use the External Training Procurement Policy and Procedures Template to guide your work. External Training Procurement Policy and Procedures Grow Management Consultants External Training Procurement Policy and Procedures

• Introduction*

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• Principles*

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• Prrocedures*

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• 8. Source learning resources or assessment tools

Source two suitable learning resources or assessment tools that can be used for staff training as outlined in your strategy. These can be sourced from anywhere, and if necessary, you should modify them so they are fit for purpose. Ensure they align with your strategy and cover one of the areas of need as outlined. Submit your completed work Make sure your work covers all of the requirements above, that you have provided enough detail as indicated and proofread for spelling and grammar as necessary. Submit the following documents to your assessor for marking: Organisational Learning Strategies Learning and Development Policy and Procedures Assessment and Recognition Policy and Procedures External Training Procurement Policy and Procedures 2 x learning resources or assessment tools (modified if necessary) Assessment Task 2 Cover Sheet Student Declaration

• To be filled out and submitted with assessment responses*

I declare that this task is all my own work and I have not cheated or plagiarised theI understand that if I am found to have plagiarised, cheated or colluded, action will beI have correctly referenced all resources and reference texts throughout these This field is required. Assessment Task 3: Project

• Information for students In this task, you are required to conduct a review and evaluation of the organisational learningstrategy and implement some changes. You will need access to: a suitable place to complete activities that replicates a business environment including ameeting space and computer and internet access your learning resources and other information for reference Assessment and Recognition Policy and Procedures Template Learning Strategy Review Template Staff Survey Results 2019 Staff Survey Results 2020 Staff Learning Spreadsheet. Ensure that you: review the advice to students regarding responding to written tasks in the Gamma Education &Training Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTOs submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students.

Assessment information Information about how you should complete this assessment can be found in AppendixA of the Gamma Education & Training Student User Guide. Refer to the appendix for information on: where this task should be completed how your assessment should be submitted. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTOhas provided you with an assessment cover sheet, please ensure that you use that. Activities Complete the following activities: 1. Carefully read the following: It is just over a year since Grow Management Consultants adopted your Organisational Learning Strategy and the three new policies that you developed. Since then, further recommendations were implemented and the following policies and procedures were updated based on your research and planning: Recruitment, Selection and Induction Policy and Procedures Performance Appraisal Policy and Procedures. Due to the global pandemic of COVID19, the decision was made to not proceed with the external training on emotional intelligence and to run online in-house training sessions to keep employees protected and to save company funds during the financial recession that the country faced. Other courses still went ahead that had been planned for but these were all run online. All employees were set up with Zoom accounts were live webinars were run and recorded for later viewing. The training sessions were interactive and Zoom functioned smoothly. As part of the ongoing assessment of the organisations learning management systems, Human Resources has started adding all the learning opportunities that the staff have undertaken over the year to their staff records. They have put these in a spreadsheet for easier evaluation. Additionally, all staff are given an annual questionnaire to help assess whether organisational learning targets are being met. You are required to use these documents to assess the success of the organisational learning strategies that you have implemented. Also, the CEO has asked you to review information on grants for skill development as they would like to capitalise on any opportunities for employers to access funding for learning and development. Determine how this could be integrated into the companys Organisational Learning Strategy. 2. Review the organisational learning strategy implementation. Read through the following company documents: Staff Survey Results 2019 Staff Survey Results 2020 Staff Learning Spreadsheet Your review should include evaluations of the following: The end-to-end implementation of the organisational learning strategy The performance of resources and people supporting organisational learning strategy implementation BSBHRM613 Organisational learning strategies template Gamma Education & Training Pty Ltd RTO Code 41477 CRICOS PROVIDER CODE 03580F v1.0 0221 Page 43 How well learning strategies and learning resources achieve organisational learning targets. Whether the intended strategic outcomes have been achieved through the organisational learning strategy. You should also determine: The changes that could be made to at least two of the companys policies and procedures Your plans for improving the companys Organisational Learning Strategy Use the Learning Strategy Review Template to guide your work. Grow Management Conusltants Learning Strategy review

• Implementation - Evaluate the end-to-end implementation of organisational learning strategy*

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• Performance - Evaluate the performance of resources and people supporting organisational learning strategy implementation.*

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• Results - Evaluate how well learning strategies and learning resources achieved organisational learning targets.*

This field is required.

• Outcomes - Evaluate whether the intended strategic outcomes have been achieved through the organisational learning strategy.*

This field is required.

• Recommended document changes - Determine what changes (if any) should be made to the company's policies and procedures.*

This field is required.

• Recommended strategy formation improvements

Determine what your plans are for improving the company's Organisational Learning Strategy. You are required to make at least two alterations to the document. 3. Implement changes based on your review Make the changes to the policies and procedures as outlined in your learning fil strategy review and in the previous activity step and make changes to the strategy document also. Save this version of the document as Updated Organisational Learning Strategy and any policy changes with the name "Updated and highlight your changes so your assessor can review the information easily. Grow Management Consultants Updated learning and Development Policy and Procedure

• Introduction - Give the reasons that the document has been developed.*

This field is required.

• Purpose - What are the document's objectives?*

This field is required.

• Duties and responsibilities - Staff are required to*

This field is required.

• Line Managers are required*

This field is required. Procedures

• Identifying Learning and Development needs and opportunities*

This field is required.

• Study leave*

This field is required.

• Funding*

This field is required. Grow Management Conusltants Update Organisational learning strategy

• Introduction- Outline the strategy's objectives and background.*

This field is required.

• Purpose - Outline the reasons that the strategy has been developed.*

This field is required.

• Commitment - Develop the company's statement of commitment to organisational learning.*

This field is required.

• Organisational requirements - Address the overall organisational requirements for an organisational learning strategy, as well as specific instructor and learner requirements, building on from the Learning Strategies Report you developed.*

This field is required.

• Units of competency - Include at least five relevant training options as set out in the feedback provided to you at the meeting.*

This field is required.

• Communication procedures - Include procedures to systematically liaise with educators, learners and others in order to monitor whether the learning strategies and learning resources are achieving the organisational learning targets*

This field is required.

• Strategies Set out the learning and assessment strategies that you have developed while researching you report and during the meeting. Each strategy should allow some flexibility, so it is more responsive to any changed circumstances or priorities. Include a short description of theflexibilities inherent in each strategy.
• Strategies*

	Strategy	Flexibility	Timeline	Resources	Responsibilities	Performance Indicators
1
2
3

• Every row is required.
• Also include each strategy's timelines and resources as well as individual responsibilities and performance indicators.*

This field is required.

• Strategies*

	Strategy	Flexibility	Timeline	Resources	Responsibilities	Performance Indicators
1
2

• Every row is required.
• 4. Present your plans to senior management Develop communication to senior management to present your review findings and changes. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachments The email text should present your work to them along with an explanation of the changes you have made and why ask them for their feedback. Attach the following documents to the email: Learning Strategy Review Updated Policy and Procedures Updated Organisational Learning Strategy

Assessment Task 3: Cover Sheet Student declaration

• To be filled out and submitted with assessment responses*

I declare that this task is all my own work and I have not cheated or plagiarised theI understand that if I am found to have plagiarised, cheated or colluded, action will beI have correctly referenced all resources and reference texts throughout these This field is required.

ASSESSMENT SUMMARY SHEET

Student Declaration

• I declare that:*

The Trainer/assessor advised me of the date and time of the assessmentThe Trainer /assessor explained appropriate evidence required to complete assessmentThe Trainer/assessor explained the purpose and the consequence of assessmentI was provided with any special needs required relating to the assessment processThe Trainer/assessor explained my rights regarding the appeals processThis assignment is my own work and that I have correctly acknowledged the work of othersThis assignment is in accordance with Gamma Education & Training guidance on good academic conduct (and how to avoidplagiarism and other assessment irregularities) This field is required.

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Grow Management Consultants Recruitment, Selection and Induction Policy and Procedures Policy Statement Grow Management Consultants is committed to recruiting and selecting quality staff. It is also committed to inducting staff to ensure that they understand their job role and can follow all required procedures. Principles Selection decisions will always be made on merit, to avoid discrimination and unfairness. Scope This policy and procedures applies to all staff who undertake recruitment, selection, induction and termination. This policy and procedure is supported by, and linked to the companys Strategic Plan, and Staff Code of Conduct. Procedures

1. Recruitment, selection and appointment.

The following procedures will be followed for recruitment.

• Prior to the recruitment process commencing, HR develops a position description or accesses an existing position description. Ensure that all information in the position description is accurate and identifies the key responsibilities, key selection criteria and desirable skills and attributes.
• HR will advertise the position using the organisations preferred medium(s) and advertisement templates. Advertisements will clearly specify the purpose of the role, key selection criteria, mandatory qualifications and a contact name and number.
• Following the receipt of applications, HR and the responsible manager will develop a shortlist of applicants based on the applications provided and their suitability to the role. Ensure that all shortlisted applicants have the mandatory qualifications required of the position or the ability to obtain them.
• HR will consider whether any testing is required as part of the process.
• Interview of shortlisted candidates will be completed with HR and the responsible manager. Standard questions will be used, and accurate notes will be taken.
• Following the interview, HR and the responsible manager will agree on the selected applicant and referee checks will occur using the Reference Check form.

• Letter of offer is developed using standard letter template and sent out to successful candidate/s.
• Rejection letter is developed using standard letter template and sent to unsuccessful candidates.

1. Induction
   • HR creates a staff file for the new staff member and all documents relating to the recruitment process are stored.
   • Staff member completes all required documentation for employment, including contracts, staff details forms and TFN form.
   • Ensure signed contract is on file.
   • Induction plan is created, and initial induction completed.
   • Inductions as per plan are conducted during the first three months, which is also the probationary period.
   • At least 2 days prior to the probationary period lapsing, HR will hold a review and support session with the employee. This session is to be used as a feedback and review opportunity from both parties on the probationary period.
   • If the employees performance is not satisfactory, the termination procedure must be

followed. Grow Management Consultants Recruitment, Selection and Induction Policy and Procedures Policy Statement Grow Management Consultants is committed to recruiting and selecting quality staff. It is also committed to inducting staff to ensure that they understand their job role and can follow all required procedures. Principles Selection decisions will always be made on merit, to avoid discrimination and unfairness. Scope This policy and procedures applies to all staff who undertake recruitment, selection, induction and termination. This policy and procedure is supported by, and linked to the companys Strategic Plan, and Staff Code of Conduct. Procedures

1. Recruitment, selection and appointment.

The following procedures will be followed for recruitment.

• Prior to the recruitment process commencing, HR develops a position description or accesses an existing position description. Ensure that all information in the position description is accurate and identifies the key responsibilities, key selection criteria and desirable skills and attributes.
• HR will advertise the position using the organisations preferred medium(s) and advertisement templates. Advertisements will clearly specify the purpose of the role, key selection criteria, mandatory qualifications and a contact name and number.
• Following the receipt of applications, HR and the responsible manager will develop a shortlist of applicants based on the applications provided and their suitability to the role. Ensure that all shortlisted applicants have the mandatory qualifications required of the position or the ability to obtain them.
• HR will consider whether any testing is required as part of the process.
• Interview of shortlisted candidates will be completed with HR and the responsible manager. Standard questions will be used, and accurate notes will be taken.
• Following the interview, HR and the responsible manager will agree on the selected applicant and referee checks will occur using the Reference Check form.

• Letter of offer is developed using standard letter template and sent out to successful candidate/s.
• Rejection letter is developed using standard letter template and sent to unsuccessful candidates.

1. Induction
   • HR creates a staff file for the new staff member and all documents relating to the recruitment process are stored.
   • Staff member completes all required documentation for employment, including contracts, staff details forms and TFN form.
   • Ensure signed contract is on file.
   • Induction plan is created, and initial induction completed.
   • Inductions as per plan are conducted during the first three months, which is also the probationary period.
   • At least 2 days prior to the probationary period lapsing, HR will hold a review and support session with the employee. This session is to be used as a feedback and review opportunity from both parties on the probationary period.
   • If the employees performance is not satisfactory, the termination procedure must be

followed.

Attachments:

BSBHRM613-Con....docx

BSBHRM613-Per....pdf

BSBHRM613-Rec....pdf