BSBMGT517 Case study

Task 1: Develop an Operational Plan

I need assistance

You and a friend have bought a big, old house in a remote area, which you would like to turn into a Bed and Breakfast. It is in bushland near a lake with lots of local flora and fauna which presents possibilities of bush walking, fishing, and kayaking. There is also a nearby treetops walk and there are several tour companies offering tours to local attractions. You are planning to target both domestic and international tourists. You would like to offer both accommodation and catering. The house has 7 bedrooms, 3 bathrooms, a kitchen, 3 sitting areas and a big outside area. However, it is old-fashioned and needs renovation. There is currently a phone line but no internet. You have an overall budget of $300,000 for setting up the business and the renovations that are needed to the site. In setting up you need to include renovations to the property, staff to operate the place for the first 3 months, telecommunications, and initial marketing. You plan to manage and work in the Bed and Breakfast together with your partner but recognise that you will need additional staff to do the cleaning and gardening. You plan to do the laundry yourself but will need to purchase the equipment. You and your partner will do the cooking yourselves. Your aim in setting up this new business is to develop a single but successful operation that will be a desired tourism destination. Your goal is that in three years' time you will be managing a successful business and will have both a good income as well as a good work/life balance.