BSBWRT401 Write complex documents

case study---Norman & Spencer is a leading insurance provider which operates across Australia. The company has recently received a document from the industry regulator for the insurance industry, stating a series of changes that are going to take place in the next year.

Dear Sir or Madam at Norman & Spencer, As you may know, new legislation is being introduced by the Australian government which will impose changes to the way insurance providers collect and store their customers' data and personal information. This legislation is being introduced to improve information security at providers across Australia. As a result of the new legislation, we, as the industry regulator; will introduce new guidelines for all insurance providers opera ting in Australia. These guidelines, if complied with, will help companies to adhere to new legislation. As part of the new guidelines, we will be asking companies to: Take steps to limit the personnel who can access customers' personal information within the company V Only collect a limited amount of personal information from customers '1' \\'f Make sure personal information is not stored physically in paper formats Make sure they install one an tivirus software from a list of approved software v Take steps to secure all personal data with secure login and password fields '0?\" Make sure passwords have uppercase letters, numbers, and include more than eight letters. '3' Kind regards, Rehan Mcmahon