1. Building trust involves:
   1. Being sincere.
   2. Being polite.
   3. Understanding cultural differences.
   4. All of the above.
2. Our parents and grandparents generally did not face the following negotiation issues:
   1. Cultural differences
   2. Gender issues.
   3. Different business environments.
   4. All of the above.
3. Japanese negotiations involve:
   1. Consensus decision making.
   2. Deference to seniority.
   3. Non-confrontation.
   4. All of the above.

4. When Japanese negotiators advise we will consider they are really saying:
   1. Give us time to review.
   2. Your idea is interesting but novel.
   3. We need to review with our senior business leader.
   4. None of the above.