buisiness plan for low current company

6.0 Management Summary .. 6.1 Management Team 6.2 Management Team Gaps. 6.3 Personnel Plan ..... project aim: the aim of the business is to provide low electrical with a paln to empower them to enter the market and win a considerable market share with a relavant product that has a siginificant life span Project scope: the project entails the design of a business pain for low electrical. This pain includes a market study as well as feasibility and life cycle study of alternative household business emergency backup and alternative solutions. these studies from rhe context in which the business architecture, market entry strategy, and cost implications are defined thruogh which light electrical would effectively enter the market with a feasible product Mission: to provide customers with safe and reliable electricity at the best overall value Our Vision: . put people first pursue excellence Objective: The Electric Utility Business Plan serves as a guide for RFMU to innovate, anticipate, and advance electric utility service in the City for its customers. Providing safe reliable electricity at the best overall value to customers is the goal of RFMU and this business plan will aid in advancing the processes to make customer service and reliable electricity delivery even better than it already is. Embracing opportunities in a changing electric utility environment is a key part of the business plan's success. Value in customer service and a commitment to providing power through positive leadership, continuous improvement, and embracing planning and stakeholder communication are aspects that will maintain quality service to electric customers. We manage and operate municipal utility infrastructure to provide reliable services to promote and support a sustainable environment and healthy community. Strengths: River Falls Electric Utility's current strengths puts itself in a position that will allow for continued growth and stability. These strengths improve business practices, customer service satisfaction, community collaboration, and stable electricity costs that provide high value. Long-Term View: As a municipal utility, our long-term envisioned view for the community is the reason for such commitment to excellence. By having strong public support of RFMU'S long-term view from customers, it helps create an environment for continued investment in positive customer service practices. POWERful Choices: POWERful Choices is a uniquely River Falls program that encourages public participation in energy initiatives that help customers be more energy efficient. POWERful Choices is a proactive program that brings $2 back in the community for every dollar invested. POWERful Choices seeks to inform the public on energy saving opportunities and provides opportunities for the public to be actively involved in their public utility. Local Ownership/Responsiveness to the Community: Because RFMU is a municipally owned utility, customers have access to direct lines of communication with administrators and operators of the electrical system and respond to inquiries in a timely manner. As a result, customers know that their issues will be heard and will get in touch with the appropriate people to resolve those issues quickly and efficiently. Weaknesses: Identifying our weaknesses is crucial to the implementation of this business plan as it allows RFMU to take in constructive criticism of our operations that need improvement or potential future vulnerabilities. Through self-critique and community input the weaknesses underscore the importance of developing a strategic approach to improving the services delivered to our customers. Aging System: Infrastructure ages and with that comes the need to plan for future investment to replace and update our existing infrastructure and continue providing customers the with high quality service. Investments such as undergrounding the electrical system, constructing a new substation, and maintaining our transmission lines ensure we can provide safe, reliable, and affordable electricity to our customers. POWERful Choices: POWERful Choices is a uniquely River Falls program that encourages public participation in energy initiatives that help customers be more energy efficient. POWERful Choices is a proactive program that brings $2 back in the community for every dollar invested. POWERful Choices seeks to inform the public on energy saving opportunities and provides opportunities for the public to be actively involved in their public utility. Local Ownership/Responsiveness to the Community: Because RFMU is a municipally owned utility, customers have access to direct lines of communication with administrators and operators of the electrical system and respond to inquiries in a timely manner. As a result, customers know that their issues will be heard and will get in touch with the appropriate people to resolve those issues quickly and efficiently. Weaknesses: Identifying our weaknesses is crucial to the implementation of this business plan as it allows RFMU to take in constructive criticism of our operations that need improvement or potential future vulnerabilities. Through self-critique and community input the weaknesses underscore the importance of developing a strategic approach to improving the services delivered to our customers. Aging System: Infrastructure ages and with that comes the need to plan for future investment to replace and update our existing infrastructure and continue providing customers the with high quality service. Investments such as undergrounding the electrical system, constructing a new substation, and maintaining our transmission lines ensure we can provide safe, reliable, and affordable electricity to our customers