Question: business communication SECTION A: STRUCTURED QUESTIONS (35 MARKS) ANSWER ALL QUESTIONS QUESTION 1 (35 MARKS) Saleha works as a sales executive for Perodua. At times,

business communication business communication SECTION A: STRUCTURED

SECTION A: STRUCTURED QUESTIONS (35 MARKS) ANSWER ALL QUESTIONS QUESTION 1 (35 MARKS) Saleha works as a sales executive for Perodua. At times, she finds it difficult to explain a product information to the customers. a Distinguish any FIVE (5) common barriers that Saleha has experienced (15 marks) b. In your opinion, how could Saleha overcome the barriers (8 marks C Saleha plans to make a presentation about Perodua Ativa to a group of people. Imple- ment THREE (3) distinct elements in developing the presentation (2 marks)

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