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General Management Questions and Answers December 18, 2015

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Questions: 2 . 1 Outline the reasons why Capitec is the leading retail bank in South Africa by customer numbers ( Article Seven ) . ( 1 0 ) 2 . 2 Evaluate the strategies that Capitec has employed to solidify its position as the leading retail bank in South Africa by customer numbers ( Article Seven ) . ( 1 5 ) 2 . 3 Under Fourie s leadership,

Question 3 4 2 pts Auction fraud is sending fraudulent e - mails that seem to come from legitimate sources, such as a bank or university. True False
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Gabrielle and Caitlyn entered into a debt agreement where Gabrielle would lent Caitlyn $ 5 0 , 0 0 0 and Caitlyn would pay that money back to Gabrielle ( with 4 % interest ) by August 2 3 , 2 0 2 2 . Caitlyn has not paid any of the money back nor made any communication with Gabrielle and Gabrielle has not started a claim in court. The contract

Coaches who favor the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ style of coaching follow rules and procedures before providing a recommendation. Group of answer choices persuading directing amiable analyzing

What role does marketing play in the design phase? A . Ensuring product conformance B . Determining customer preferences for design features C . Evaluating ease of use D . Overseeing the production process

TechSupportCo, a provider of IT support and managed services, aims to enhance the efficiency of its service request handling process. Despite having a 1 2 - hour resolution target for high - priority service requests, the actual handling time often exceeds this target, leading to customer dissatisfaction and internal inefficiencies. A recent

Question content area top Part 1 In many situations, a principal and an agent do not expressly create an agency. Instead, the agency is inferred from the conduct of the parties. This type of agency is referred to as a ( n ) _ _ _ _ _ agency. Question content area bottom Part 1 A . implied B . express C . reserved D . durable E . general

Two or more determinant attributes are used Group of answer choices to create reach to create responsiveness to create a perceptual map to create the value proposition to create profitability

Traditionally, the three stages of strategic thinking, leading, or managing are formulation, implementation, and evaluation. While we cannot contract the strategic process any further than these three stages, and still represent what must be included, we can analyze or expand these stages almost infinitely into sub - stages or steps. In our class,

Even if they succeed, new - to - the - world products are Question 2 5 options: generally not profitable. not adopted by everyone at the same time. not capable of creating new markets. not subject to the law of first movers. typically very short - lived.

? ? ? ? ? ? ? ? ? ? ? ? ? ? e x i s t s w h e n e m p l o y e e s a r e a b l e a n d e a g e r t o l e a r n a n d w h e n t h e i r o r g a n i z a t i o n s e n c o u r a g e l e a r n i n g . Group o f answer choices person analysis readiness for training developmental readiness performance appraisal

QUESTION 4 The defect rate for data entry of insurance fraud at Daisy & Friday Insurance Co . has historically been about 3 8 % . They sample 4 0 0 data entries per day. What is the 3 sigma lower control limit ( LCL ) of the p chart given this information?
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Mike finalizes his bargain with John on business grounds. Identify the circumstances under which the bargain is considered to be void. If John's business had been a victim of several false claims. If Mark's business was running low on profits when compared to John. If John was mentally incompetent during the time of formation of the bargain. If
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To whom may an offer be made? Choose ONE answer: Only to persons over the age of 2 1 The entire world Only a single group of people specifically identified in the offer Only a specified individual

Resource planning most closely linked to MPC element. ( MFG , Planning, Control ) MPS , Master Production Scheduling SFC , Shop Floor Control MRP , Material Requirements Planning SOP, Sales & OPS Planning
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Land is an example of a ( n ) _ _ _ _ _ _ _ _ resource. Group of answer choices financial intangible shareholder technological tangible

Why is it important for managers to align the culture of the firm with its strategy and the competitive environment? a . To maintain strong but adaptive cultures b . To improve employee productivity c . To foster innovation and risk - taking d . To reduce monitoring costs e . To enhance consensus - based decision making
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Which is not part of the PWC study driving engagement? Employees feel valued Unlimited time off Organizational pride Employees positive impressions of top managers
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Why is finding the right market crucial for firms developing disruptive technology: To compete head - on with existing technology. To overwhelm customers with features. To avoid cannibalization of existing products. To meet the minimum level of functionality. Nexth
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A local coffee shop is known for poor customer service and an unclean, dirty environment. These would be classified as q , in a SWOT analysis. strengths weaknesses threats opportunities
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3 0 Find the critical path: \ table [ [ , , Immediate,Time in ] , [ Activity , Designation,Predecessor,Days ] , [ Disassemble both machines,A , None, 3 ] , [ Wash machine 1 , B , A , 3 ] , [ Wash machine 2 , C , A , 3 ] , [ Adjust machine 1 , D , B , 4 ] , [ Adjust machine 2 , E , C , 2 ] , [ Assemble both machines,F , D and E , 1 ] , [ Final
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Which of the following is a reason why national governments struggle to regulate transnational corporations in a globalized market? Gl balization weakens national regulatory authority National governments prioritize local corporations Transnational corporations are subject to international tax laws only Lack of interest in public health
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Predictor variables for regression analysis are likely to include all except: a ) GDP b ) Market size of related products c ) Demographic and geographic variables d ) Digital platforms
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People are a critical factor in a safe work system. The system relies on ( Select the incorrect answer ) Adequate training of workers Comprehensive planning of the work Adequate Supervision of the work Disciplinary action
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Employees in an operation can be considered as Group of answer choices transient customers. peripheral customers. external customers. internal customers.

The quality program is linked to value - based purchasing in the CMS program. It was designed to address the cost and quality of care for Medicare programs. q , IOM HCAHPS HCAMPS Hospital Compare
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When designing operational readiness into a weapon system, which of these is most important to address? Improved Supportability Reduce Cycle Time Improved refueling capability Reduce Total Ownership Cost
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What is one common characteristic of disruptive technology? It always serves large markets with high profit margins. It is typically cost - effective for large firms to invest in . It serves a small market and has low profit margins initially. It is readily adopted by large established firms.
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Analyze the personal computer ( Window + Intel based PC ) industry. Why did Apple struggle historically with PCs ? Apply the 5 - force framework to analyze the PC industry and explain why the Wintel PC industry leads to Apple's struggles.

According to Johnson's rule, if the job with the shortest overall processing time from among four jobs occurs at the second work center, it should be scheduled: Question 1 options: first third fourth second

Which of the following best describes the World Trade Organization ( WTO ) ? A global organization that promotes international trade and resolves trade disputes. A regional organization focused on trade within the European Union. A non - governmental organization that provides financial aid to developing countries. A multinational corporation that
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solve the case study mentioned using suitable method
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QUESTION 7 Which of the following is not a supply chain design decision? a . Sustainability b . Strategy c . Cost management d . Sourcing
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Case Study Question for the XL Center 1 . Research the useful life of an arena. Then examine any older arena renovation projects ( where the arena was over 3 0 years old when the renovation was attempted ) and whether they were worth the investment.

Strategic planning looks q , years into the future; operational planning looks q , year ( s ) into the future. three to five; one to three three to ten; three three to ten; one three to five; one to two
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The owner ( s ) of which type ( s ) of businesses are personally liable for the business's debts? Question 4 options: a ) Sole proprietorship b ) Partnership c ) Both of the above d ) Neither a nor b

In your role as a compensation analyst, you have been assigned to calculate and compare the estimated costs of hiring full - time and part - time employees in anticipation of staffing a project. It will take 1 0 0 , 0 0 0 work hours to complete the project, and the project must be completed within a five - workweek period. The workweek runs Monday
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Question 1 0 4 pts Which of the following is a true statement: The point of operation, as well as all parts of the machine that move while the machine is working, must be safeguarded A good rule to remember is: Any machine part, function, or process which may cause injury must be safeguardedFalse Any machine part, function, or process which may
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True or false: crosstabs include columns related to the base population and the target group True False
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Suppose demand is modeled with a normal distribution with Mean 3 0 0 0 and Standard Deviation 1 0 0 0 . What is the probability that demand is between 5 0 0 and 1 0 0 0 ? Question 5 Answer A . 0 . 0 2 2 8 B . 0 . 0 0 6 2 C . 0 . 0 1 6 6 D . 0 . 5 A . The Economic Order Quantity ( EOQ ) is ordered B . No order is placed until the next review period

To be considered as a major account, the account should be both............ and . . . . . . . . . . . . . . Group of answer choices high in volume sales, high in total dollar sales large, complex profitable, large complex, small

the functions of mangement include forecasting , planning , organinsing and coordination and control . A ) True B ) False

Five major types of administrative duties are assembling the group, planning discussions, leading discussions, reporting discussions, and developing the group. liaison, planning discussions, keeping a perspective on the group, taking control of meetings and keeping records. assembling the group, equalizing participation and work, liaison with
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How do the terms toxicity and risk differ?Toxicity is another word used to describe exposure. Risk refers to the effects of long term toxicity. b ) Toxicity is measured by LDo. Risk is measured by LC o - O c ) Toxicity measures how poisonous a substance is Risk depens upon.exposure and toxicity.Toxicity measures how long a substance remains in the

Pro side ( equal pay ) Why should women be paid the same as men? Would you use job and / or skill - based pay to support your argument? How? How will this decision affect women s soccer? Con side ( unequal pay men paid more ) Why should men be paid more? Would you use job and / or skill - based pay to support your argument? How? How will this

When a speaker appears engaged with a topic and audience through effective delivery, they are using which persuasive strategy? logos positive motivation ethos appeal to social needs negative motivation
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Problem 1 0 . 1 relates to Joh Design - 1 0 . 1 Rate a job you have had using Hackman and Oldham's core job characteristics ( see page 4 4 5 ) on a scale from 1 to 1 0 . What is your total score? What about the job could have been changed to make you give it a higher score? Hackman And Oldham Job Desirability Model ( p . 4 4 5 ) Max Rating 1 0 ( a
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1 8 0 0 : 5 9 : 0 4 An optimal pointA competitive mapAn ideal pointA perceptual mapis a tool used to visually display how consumers perceive the position of products or brands in the market on different dimensions relative to competitors.Multiple ChoiceCompetitive positioning

Design specifications require that a key dimension on a product measure 1 0 2 + - 1 1 units. A process being considerent tof producing this product has a standard deviation of wwo units: a . What can you say ( quantitatively ) regarding the process capability? Assume that the process is centered with espeett to specifications. Note: Round your

Which scenario best illustrates obsolescence in an employee? Group of answer choices An employee who actively seeks continuous learning and skill development. An employee who consistently meets performance goals and targets. An employee who struggles to adapt to new technologies and processes. An employee who demonstrates strong leadership

The comprehensive law banning discrimination against individuals with physical or mental disabilities in employment, transportation, telecommunications, and public accommodations is: the Pregnancy Discrimination Act of 1 9 7 8 . none of the above. the Civil Rights Act of 1 9 6 4 . the Vocational Rehabilitation Act of 1 9 7 3 .
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The corporate level in an organization is where Group of answer choices a subsidiary, division, or unit of an organization markets a set of related offerings to a clearly defined group of customers. the department heads direct overall strategy for the entire organization. groups of specialists actually create value for the organization. top

As you have learned in this Chapter, strategic alliances play a pivotal part in the development of corporate strategy. What role did Mergers & Acquisitions ( M&A ) play in the early success of GE s corporate strategy and ultimately the firm s downfall?

involves the use of an established brand name on new goods and services not always related to the core brand. Honda automobiles also uses the same brand name on lawn mowers. family brand brand extension flanker brand private brand
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State government quality assurance programs may differ from state to state. True False
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Consider the following problem, where the value of 1 has not yet been ascertained.a ) Determine binding and non - binding constraints. b ) Use graphical analysis to determine the optimal solution ( s ) for ( x 1 , x 2 ) for the various possible c 1 values. c ) For which c 1 value, does the problem have multiple optimal solutions? d ) Calculate

An approach that analyzes the movements of workers to perform a task in order to eliminate unnecessary movements. Question 7 Answer a . Organizations as communities b . Behavioral c . Bureaucratic Organization d . Scientific Management

Which of the following is NOT one of the six steps in problem definition? Prepare research request agreement Clarify the problem / opportunity State the manager's decision problem Secure funding Meet with client
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3 1 . What is olap cube,how does it help us in taking marketing decisions. In which territory, in which month, which product seems to be doing well Better inventory management Better promotion management Better recruitment management Better product launch management

The term that refers to the value that repeater or frequency casinos use to evaluate players is a . Average Lifetime Theoretical b . Average Trip Theoretical c . Average Daily Theoretical d . Average Past Theoretical

How can ChatGPT assist in enhancing digital ads? By providing hundreds of ideas for ad copy By managing ad budgets and expenditures By reducing the efficiency of ad campaigns By eliminating the need for ad targeting
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Which scenario best illustrates when programmatic display ads might be more effective than search ads? Group of answer choices A brand with a small advertising budget. A brand targeting high - intent users actively searching for products. A brand trying to drive immediate sales A brand trying to create general awareness

Which of these are located the furthest north? Lake Placid Niagara Falls New York City Newark
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Is competitive advantage something that can be sustained over time at all? Or is it just a deadly distraction? Piccoli and Ives ( 2 0 0 5 ) Download Piccoli and Ives ( 2 0 0 5 ) claim that competitive advantage can be defended by building barriers: IT Project, IT assets and Capabilities, Complementary Resources, Preemption. Key points The analysis
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External environmental leadership actions include _ _ _ _ _ _ _ _ _ _ _ . Question 1 4 Select one: A . Goal focusing B . Facilitating decisions C . Networking D . Managing conflict

When a leader seeks new insights rather than accepting the easy answer to daily challenges, she is manifesting... Group of answer choices a distracted sense of focus an affiliation orientation inefficiency as a manager a leadership mindset

Affirmative Action has gained significant traction lately. Which of the following is not true about Affirmative Action That increasing diversity within the organization negatively impacts an organization's bottom line That you are allowed to use quotas That you are allowed to put in policies to increase the likelihood of diverse applicants
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Using the article "The Customer Journey Versus the Service Blueprint: How to Play Nice," located in the Topic 4 Resources, explain the differences and similarities of a Customer Journey and a Service Blueprint. Is one more important than the other? Why or Why not? Think of a company, such as Chick - fil - A , from which you have purchased a

Managers who are regarded as problem solvers _ _ _ _ _ _ _ _ . Question 1 1 Select one: A . will try to solve problems only when they are forced by the situation B . actively process information and constantly look for problems to solve C . will anticipate performance threats and opportunities and take action to gain an advantage D . are

According to the case study about Micato Safaris, the company started what during the pandemic? Paid social media advertising Unpaid social media advertising A luxury skiing company Sundowners Posting on social media
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Question 2 6 What is the name of the first female Aetna officer who completely revamped the company's personnel policies within two years? Dr . Matilda Driscoll Dr . Marion Bills Olive Mullen 7 ristine Ward
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In addition to the ethical rationale, there are commercially advantageous reasons for making such a shift. Companies that invest in holistic employee wellbeing witness tangible benefits in terms of reduced turnover rates, increased employee satisfaction and higher productivity levels. Employees who feel genuinely supported by their employers are

A _ _ _ _ _ _ _ _ expresses an organization's reason for existence in society. Question 4 9 Select one: A . net worth statement B . statement of purpose C . operating objective D . cash flow statement E . mission statement

What are the four functions of a modern manager based on descriptions of each? ( Choose four responses. ) Group of answer choices Inspiring and energizing employees with vision and direction. Clarifying the structures and systems that help employees understand how the company is organized / how to get things done. Telling everyone what to do .

The term that refers to the value that integrated, resort casinos like those in Las Vegas use to evaluate players is a . Average Daily Theoretical b . Average Trip Theoretical c . Average Seasonal Theoretical d . Average Past Theoretical

A 3 6 0 - degree appraisal is the process of using _ _ _ _ _ _ _ _ _ _ Blank to gain a comprehensive perspective on an employee s performance.

The objective of differentiation is to: develop strategies that are different from those of rivals establish objectives that are measurable and meaningful when it comes to sales growth offer customers a sustainable competitive advantage offer customers something rivals can't in a product or service, at least in terms of the level of satisfaction
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Question 1 : Discuss the Protean Career Orientation concept ( Hall 2 0 0 4 ; Hall et al . 2 0 1 8 ) . Critically evaluate this concept by discussing its relevance, application, and any other theories or concepts that criticize it . Find some particular people around you that you think are applying this concept from your observation, and evaluate

A company uses 8 0 0 units of a product per year on a continuous basis. The product has a fixed cost of $ 5 0 per order, and its carrying cost is $ 2 per unit per year. It takes 5 days to receive a shipment after an order is placed, and the firm wishes to hold 1 0 days usage in inventory as a safety stock. Calculate reorder point. ( retain 4

Most retailers are high markup / low volume or low markup / high volume. Group of answer choices True False

Your company owns some heavy duty forklifts ( powered industrial trucks used to lift and move materials over short distances ) that is used to move materials around in the warehouse. The system that tracks the maintenance and service details for the forlifts is part of which sub - business area of Supply Chain Management? Your company owns some

Your team of consultants has been hired by a Spanish manufacturer ofportable video game consoles. The company's production facilities arelocated in China, while components and parts are purchased from Taiwanand Malaysia. Developers and marketers are based in the United States,and the company has been in the market for portable gaming consoles for

While every step in a marketing research project is important, _ _ _ _ _ _ _ _ is the most important step. * 2 points problem definition problem correction research design formulation report generation and presentation

Apart from a minor, has the right to disaffirm a contract. a district attorney the other parties involved in the contract a legal representative who represents the minor a family medical practitioner
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A firm would implement a policy of holding exit interviews if it wanted to A ) find out why so many of its good employees were quitting. B ) implement a golden handshake policy. C ) allow immediate supervisors one more chance to convince retiring workers to stay on the job. D ) make sure workers who agreed to work from home understood their new
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Rita has requested the assistance of Jay, who works in Fresh Munchables information technology ( IT ) department, to assist her with implementing a new KPI automated system to help them make better PR decisions. Rita has received full support from the board of directors even though the initial cost is quite high. Why is this a smart strategic plan

please dont use chat gpt AI 2 0 .

While Harry was intoxicated, he sold his car to Ben for substantially less than its fair market value. This contract is considered _ _ _ _ _ _ _ _ . Group of answer choicesunenforceablevoidvalidvoidable

Which problem - solving tool or technique would be most effective in identifying the root cause of a recurring Which problem - solving tool or technique would be most effective in identifying the root cause of a recurring Fishbone Diagram Pareto Chart Scatter Diagram Control Chart

You monitor and adjust the temperature and humidity of your greenhouse to discourage pest populations. What type of pest control is this?O a ) Genetic 0 b ) CulturalO c ) Mechanical d ) Biological

Identify the Sampling strategy below; Question 9 Answer a . Stratified Sampling b . Systematic Sampling c . Snowball Sampling d . Quota Sampling

Supervises non - managerial staff, i . e . employees who are not managers Question 5 Answer a . Senior Manager b . CEO c . Line manager d . Middle Level Manager

Besides employment issues, human resources management is also tasked with promoting human resources development initiatives. In this context, what is an organisation's primary focus in human resource development ( HRD ) ? Group of answer choices Enhancing the personal interests of all employees and managers. Improving workplace safety standards to

In Germany, there is a "hard - discounter" grocery chain called BALDI, which sells a limited assortment of high quality products at rock - bottom prices. Customers know that they can rely on the quality of the food at BALDI, so the store manager in Munich's Bogenhausen store was very concerned when he received customer complaints that the

Cletus Inc. plans to overhaul the cafeteria menu and has formed a four - person team to evaluate alternatives. The team identifies four criteria and their respective percentage weights as shown in the table below: Criteria Percentage Weight Price 0 . 1 9 Taste 0 . 1 2 Texture 0 . 0 2 Nutrition What is the percentage weight for the Nutrition

Arthur Meiners is the production manager of Wheel - Rite, a small producer of metal parts. Wheel - Rite supplies Cal - Tex, a larger assembly company, with 1 1 , 0 0 0 wheel bearings each year. This order has been stable for some time. Setup cost for Wheel - Rite is $ 4 2 , and holding cost is $ 0 . 8 0 per wheel bearing per year. Wheel - Rite can
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QUESTION 1 Consider the role of welfare practices, family - friendly benefits, and the impact of these benefits on worklife balance. Use examples from the case above and your own knowledge to illustrate how companies implement these benefits in practice.

A bank with a branch located in a commercial district of a city has the business objective of developing an improved process for serving customers during the lunch period. Management decides to first study the waiting time in the current process. The waiting time is defined as the time that elapses from when the customer enters the line until he

Kerston is the human resource manager for a wilderness search - and - rescue operation. She will be training new recruits for a job that requires crossing mountainous, and often treacherous, terrain and administering first aid. What should Kerston do to prepare recruits? Multiple Choice show recruits a variety of training videos depicting various

R 2 2 million paid for no work The departments of public works, roads, and transport, along with the provincial health department and treasury, announcedyesterday that it was willing to pay Tsogo Developers R 2 2 million despite the company's failure to complete construction on the R 4 5 6 , 5 m Brits Hospital. Tsogo and llima Projects were

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