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General Management Questions and Answers July 29, 2015

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Fred is angry because he did not receive a bonus he expected. This is a violation of: Group of answer choices distributive justice procedural justice informational justice interactional justice

Before an organization can change, what must its leadership do ? fire the existing employees agree upon the necessary changes develop a new marketing strategy provide training to all the managers. Before an organization can change, what must its leadership do ? fire the existing employees agree upon the necessary changes develop a new marketing
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The first step in the consumer buying process is Information search Evaluation of alternatives Recognition of need or problem Purchase decision Location of alternatives
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Provide two examples of collaboration in the workplace:
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A party holds title to goods when the goods have come into existence and the goods are identified to the contract. True False
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If you are being asked to speak without much preparation time and without notes, the text suggests you might want to consider this method of delivery. Manuscript. Extemporaneous Impromptu. Memorized
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Mobile Oil swapped 2 4 4 west cost Mobile stations to BP America for 3 2 6 BP stations in eight mid - western and eastern states to focus in the geographical areas where they were strong. This is an example of: Select one: a . Pruning. b . Retrenchment C . Divestment. d . Harvesting. e . Diversification.
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Jentify a true statement about cellphone communication. a . It is becoming less prominent in the workplace. b . It is expensive when communicating with people located in different countries. c . . It is considered impersonal and not recommended for client outreach. d . It should be regarded as insecure and not private.
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People who work at Patagonia do so because the organization's core values resonate with their own. According to the Society for Human Resource Management ( SHRM ) , the ability to integrate core values, integrity, and accountability throughout all organizational and business practices is known as employee engagement ethical practice business
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What does it mean for social media marketers to "know their audience"? understand where they hang out. meet as many as possible in person. understand what your target audience is thinking. all of these are correct. make as many friends as possible on Facebook.
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Which of the following are key components of an informal proposal? Check all that apply. Background, problem, and purpose Title page Staffing Introduction

q , is an example of an affective retailer attribute. self - check outs signage ambience location
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SBU stands for strategic business utilization. True False
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Which of the following is not a feature of the Contract of Indemnity? xecutive - Legal Aspects of Vertical Record Anticipation of loss Depends on good faith Contains all essentials of a valid contract Unlawful

Characterized by customer orientation Symbolized by the saying "Build a better mousetrap, and the world will beat a path to your door Focused on efficient processes in order to develop quality products and reduce unit costs
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How to solve As the size of retail firms has increased through growth and consolidation, more retailers have developed merchandise, which they use to establish a distinctive identity. Multiple Choice generic copycat private - label manufacturer
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The impact / influence of environmental occurrences on an organisation operating in South Africa ( with in text referencing Havard style and list of Bibliography Havard style ) IntextIntext RefeReference

If the appellant does not reinstate the appeal, the appeal will be dismissed after it becomes inactive.
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A publishing company releases several science fiction novels set in space after the massive success of a science fiction movie. Why is this company creating something new? fashion cycles market saturation managing risk through diversity improving business relationships changing customer needsA publishing company releases several science fiction
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Sarah is a middle manager at Style Sneakers Corporation. She is most likely responsible for the achievement of _ _ _ _ _ . Question 1 0 Answer a . strategic goals. b . operational goals. c . top - level goals. d . lower - level goals. e . tactical goals.

At the functional level, the marketing department Group of answer choices looks outward, in part by listening to customers. promotes its goals to the organization's stakeholders. defines the overall strategic direction of the organization. solicits talent from all levels of the organization for strategic corporate planning sessions.

In United States v . Lopez ( 1 9 9 5 ) , the U . S . Supreme Court used the 1 0 th Amendment to uphold a federal statute that barred handguns near schools. Group of answer choices True False

In the _ _ _ _ _ _ _ _ activity of SCM ( Supply Chain Management ) , supply chain managers create a responsive and flexible network for receiving defective, returned, or excess products back from their customers, as well as for supporting customers who have problems with delivered products. Question 8 options: 1 ) return 2 ) deliver 3 ) plan 4 )

In the Clarify stage of the FourSight problem solving model, you should Question 3 7 options: Assess the situation, explore the vision, and formulate a challenge explore ideas, idea shop, develop an initial breakthrough statement formulate solutions, consider the POINt strategy, develop a narrative of your most promising solution explore

Carrying out a strategic audit means analyzing or diagnosing , the overall internal and external solution / challenges / opportunities of a company in order to inform decision making on future changes,investments or developments and assess their alignment with the strategies and objectives of the organization. Please prepare and submit a maximum

attempts to increase both the number of tasks a worker does and the control the worker has over the job. a . Job deskilling b . Job enrichment c . Job specialization d . Job rotation e . Job entropy
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Which of the following is a TRUE statement about catalogs? Catalog retailers do not have physical retail outlets.The growth in catalogs in the 2 1 st century is in general - interest catalogs.Catalogs, for the most part, have been replaced by online publications.Catalogs are often part of a multichannel strategy for large retailers.Few paper

A youth adjudicated as delinquent has committed a _ _ _ _ _ _ offense. Question 5 1 options: a ) criminal b ) civil c ) minor d ) status

If Fjord's management installs new production technology, almost half the current workforce could be transferred to the production of high quality, handcrafted wood furniture, a new line for the finn. Further, the marketing manager has identified a potential retailer for the line. Home Heritage sells only handcrafted wood furniture through its

You consider it to be unique and fashionable when you wear your jeans with holes in them, but you think Daphne looks sloppy when she wears hers. This is an example of: rose - colored glasses comparative pragmatism self - serving bias invisible stigma relational dialectics

By dealing with critical issues that occur in Corporate Governance that are related to AML / CFT ( Anti - Money Laundering / Countering the Financing of Terrorism ) compliance

How apples campany successful implementing diversity and inclusion inintiatives? Provide a brief overview of the apples campany including its size and primary products decribe the specific D&I initiatives that the campany impement what are the goal of these initiatives and what steps were taken to achieve them?Discuss the challenges apples campany

The impact of the pandemic has caused many business to decline using the knowledge of what you learnt in strategic management outline the strategies you would undertake to improve a business of your choice that has affected by this pandemic. 2 0 marks

How to use ASANA to perform the following tasks? Plan work tasks Prioritise work tasks Schedule tasks Communicate task progress

Which of the following cultural characteristics should be kept in mind when conducting business in Russia? Building personal relationships with partners is important. Giving gifts to those with whom one wants to transact business is regarded as bribery. Russian expatriates score high on business practices. Businesspeople should try and settle

A local restaurant in my area is called "The Food Plug" as it is a local soul food restaurant. This is a place I immediately thought of when thinking about Digital Media presence. The restaurant started out as an online and delivery only restaurant as they did not have a store front or a website and operated only through social media. They grew a

An important characteristic of the "millennium generation" that retailers need to remember is: they have an annual spending power of nearly $ 5 0 0 billion. they were born between 1 9 6 5 and 1 9 7 7 and thus are called the "Children of the 8 0 s . " they number less than 5 0 million. they tend to be more traditional and have a conservative

Customer arrivals at an ATM are a random Poisson variable, and there is an average time of 5 minutes between each arrival. Moreover, the time spent by a customer at the counter is an exponential random variable with an average time of 3 minutes. Using the minute as a unit of time, answer the following questions: ( a ) What is the probability that

Perception: This refers to the process of how we interpret and make sense of the information that we receive from our senses . It involves selecting, organizing, and interpreting the information in a way that makes sense of our environment. For example, when we see a car driving towards us , we perceive it as a threat and react accordingly.

With respect to Internet transactions, the Personal Information Protection and Electronic Documents Act applies but traditional contract law does not apply. Question 1 3 options: True False

Should healthcare providers be paid ( reimbursed ) according to the quality of care as incentive to improve their performance ( known as pay for performance ) ? Explain why or why not

Only answer the multiple questions a , b , c , d ( no need for explanation ) 1 . Which of the following is the BEST definition of feedback in the context of information systems? a ) Information used to create new products b ) Data collected from external sources c ) Processed information delivered to users d ) Raw data captured from within the

uses statistical models and forecasting techniques to understand the future and answer a question.
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The a team leader requires includes A delegation , and collaboration communication , decisive decision making , and sensitivity communication delegation , and decisive decision making sensitivity flexibility , and communication

Which of the following is NOT addressed by employee assistance programs? Question content area bottom Part 1 A . Flexible work schedules B . Adoption assistance C . Legal services D . Financial services E . Child care referrals

An assembly line position at a local factory has very high turnover rates ( i . e . , people quit this job often ) . During exit interviews former employees say they liked the company, their coworkers, and their supervisors, but the job just wasn't for them. What best describes what is going on ? The job has excessive extrinsic rewards Thee pay
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What does this mean A firm uses a fixed time period model to manage a type of bolts they keep in inventory. The average daily demand for the bolts is 4 0 with a standard deviation of 6 . An order is placed every 1 4 days and is received 7 days later. They use a 9 9 percent service level and currently have 7 0 on hand. How many should they order?
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Which of the following could be considered personal misconduct that might lead to a congressional incumbent losing a bid for reelection? Multiple select question. divorcing a spouse being involved in a sex scandal engaging in bribery firing a campaign manager

3 4 Which inventory model is used to manage inventory levels in the most cost - effective manner by balancing ordering costs and holding costs? a ) Economic Order Quantity ( EOQ ) b ) ABC Analysis c ) Just - In - Time ( JIT ) d ) Six Sigma

4 1 point Which of the following is not true with regard to Exceptions to Title VII with regards to religion? Religious organizations are permitted to discriminate in hiring based on religion affiliation of the applicant Religious organizations are permitted to only hire men to levels of high authority if aligned with their religious values
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Which of the following describes either lean or agile supply chains? In a lean supply chain, products are built before demand occurs; unsold goods are treated as short - term loss incurred to increase market presence. Lean supply chains wait until demand is big enough to help production reach economies of scale so that the waste is minimum or nil.
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When Jason's supervisor knows he is a strong negotiator and rates him highly in that area. Though Jason is not as strong in budgeting and adherence to deadlines, his supervisor rates him just as highly in those areas anyway. Which of these errors has most likely occurred? a . Central tendency error b . Leniency error c . Rec ncy error d . Halo
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Persons with significant, broad risk management experience often learn to gather much information about loss exposures simply by looking at paper records, leading them to expect certain typical assets, operations, and types of exposures. However, only can confirm these expectations. ( Search Chapter 1 ) a . a personal inspection of the premises b
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The Persian leader _ ? _ freed the Hebrews from Babylonian captivity in 5 3 9 BCE. Sennachrib Nebuchadnezzar Cyrus Sargon
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Jenny, Mike, Susan, and Jamie are part of the project team at CSUF. They had been assigned the task of selecting two out of five new products to be introduced in the next quarter. The team is at conflict over the choice of products to be introduced samie who was the most experienced among the four continued to insist on her choice. Susan was
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justice is the perception that appropriate rules are applied in the procedures used throughout the decision procEss Multiple Choice Transactional Procedural Interactional Organizational
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An employee is injured in a car accident on his way to work. His boss had asked him to stop at a local store for some supplies, and it was after this stop that the accident occurred. The employee files for workers' comp. Which of the following would be the most likely outcome? The employee would be covered; the going - and - coming rule states
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The effectiveness of benefit segmentation depends on three conditions: the benefits sought must be identifiable; marketers must be able to divide people into recognizable segments using these benefits, and the segmentation variable must relate to the customers' behavior toward the product. the segmentation variable must relate to the customers'
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Which statement about internal recruitment is true? It is always preferred over external recruitment. It can be demoralizing to employees. It can yield a limited applicant pool. Employees have better job skills and knowledge than external recruits.
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Organizational teams consist of two or more people who regularly interact and coordinate work in order to q , attempt to reach harmony carn a profit accomplish pre - set objectives compete with other groups
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Dim threatens physical harm to fore Eb to sell his Flower Shop to Dim for a below - market pries. This is duress. frumblent mistepesentation. mistake. undue influence.
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According to McClelland's Theory of Needs, individuals with a high Need for Power ( nPow ) - need to make others behave in a way that they would not have behaved otherwise - usually make good managers. True False
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Network affects arising industries a when a company adheres to the same technical standards across its network the a large network of companies and an industry use the same business model C companies that are not in favor of a technical standard network together companies network together and lobby for existing certain technical standards or E The

A disadvantage of the strategy is that it can cause a firm to produce more inventory than is necessary to meet the consumer demand. Multiple Choice push - pull pull supply on - demand push
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An advantage of group ticket sales is that members of the group have affinity for the team and are already high involvement fans. True False
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Visible marketing influences on online purchasing behavior include paid display advertising, sponsorship, paid search, and Question 2 0 Answer a . paid stories. b . talking heads. c . digital coupons. d . pop - up videos. e . temporary ads.

Use your knowledge of the terminology used to discuss strategy to fill in the blank in the following sentence. A company's serves as an organizational game plan, outlining how the company will create a competitive advantage.
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When an employer terminates an employee's employment without just cause, they are required to provide the employee with legislated wages in lieu of working the notice period or: Question 1 3 options: nothing else is required provide the employee with written notice that their employment is being terminated pay the employee any outstanding vacation

The process of measuring and monitoring Select match business performance over time to maintain desired standards of performance.
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The Production Quantity Model nput: \ table [ [ Carrying cost , C c = , $ 9 . 0 0
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The job enrichment movement is to give people the opportunity to: learn new skills use their abilities be promoted find their passion
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Which of the following occurs between similar products and is based on buyers' perceptions of the benefits of products offered by particular companies? Group of answer choices Placement competition Benefit competition Substitute competition Brand competition

What is the primary purpose of research methodology? a To gather data only b To provide a framework for the research process c To draw conclusions without analysis d To promote biased findings

1 6 ) The operations manager for the Blue Moon Brewing Co . produces two beers: Dark ( D ) and Lite ( L ) . Two of his resources are constrained: production time, which is limited to 8 hours ( 4 8 0 minutes ) per day; and malt extract ( one of his ingredients ) , of which he can get only 9 0 0 gallons each day. To produce a keg of Dark beer

To be successful in a rapidly growing business, Miles Kubheka will have to put controls in place to ensure that his brand retains the quality and excellence he currently practices. Create a Balanced Scorecard for Vuyo s that could be used to effectively manage performance across the business including the franchisees. Make sure the four

Question 6 ( U . S points ) Managers need to be mindful of the impact of too much change or mismanaged change in order to prevent change fatigue leading to stress. True False Question 7 ( 2 points ) ( Choose all that apply ) Which of the following are types of organizational power as discussed in this chapter? Select 5 correct answer ( s ) Power
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You have just returned from an interview with a company and are considering the appropriateness of a thank - you letter or note. The thank - you message: is not necessary if you thanked the interviewer in person after the interview. should be sent promptly in order to be effective. is best sent a few weeks if you have not received a response from
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The Immigration Reform and Control Act ( IRCA ) allows discrimination in favor of U . S . Citizens ( as opposed to non - U . S . Citizens legally residing in the U . S . ) but only so long as the employer can demonstrate that citizenship is a BFOQ. True False
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At what point does individual movement start to become restricted? Select one: a . 1 5 square feet per person b . 1 0 square feet per person c . 5 square feet per person d . 2 square feet per person
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The entrance doors / gates for a facility is / are the first point of contact for most patrons. True False
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Question 1 4 0 . 6 PointsDomino's employs an online pizza tracker that keeps customers informed about the status of their order. The latter is an example of which informational strategy used to increase customer satisfaction:Message clarity.Communication efficiency.Information timeliness.DInformational creativity.

In terms of the product, most of the differentiating features are part of the layer of the total product concept.Select one: a . augmented b . core c . expected d . potentialproduct

Organization Overview Company Type: Discuss the type of company you chose, identify its target audience, and provide sufficient detail to illustrate your comprehensive research. What type of product or service does the company provide? What type of consumers does the company target? Company History: Provide a brief history of the company that

4 2 . Arbitrations are guided by: a . the rules of the Supreme Court c . the rules of the relevant arbitration association b . the rules of the district court d . the rules of the International Arbitration association

The human resources department was performing a training and development policy audit to determine, among other things, appropriate fit to mission and correct facilitation of learning transfer. In this example human resources is concerned with macro _ _ _ _ _ _ . "

In New Jersey, there is an independent contractor licensee working for B & L Realty. Since they're is an independent contractor, what supervisory responsibility does their broker have? Unset starred question The IRS makes an exception for licensed independent contractors and allows the licensee s supervisor to supervise them as they would any

Which of the following is NOT a general characteristic of a service? Question 7 options: 1 ) Production and consumption are simultaneous 2 ) The service can be transported 3 ) No resale is possible 4 ) The service cannot be stored

You are the New Operation Manager . You are allowed to create your own ( XYZ ) organization and own ( ABC ) product. 1 ) Create a Vision, Mission, Aims and Objective Statement for your organization 2 ) Propose which county is perfect for your new product for globalization. 3 ) Prepare a report, focusing on the bellow area; Forecast, demand and

An emphasis on monitoring those few things which must go well to ensure corporate success is reflected in A . The 6 0 / 4 0 rule B . The 3 0 / 7 0 rule C . The 8 0 / 2 0 rule D . Success factors E . Key performance measures

What is a disadvantage of using external recruiting? Multiple Choice too large of an applicant pool high costs bringing in newcomers with different perspectives offending internal employees lack of loyalty and motivation to perform
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In terms of the communication process, probing serves to stimulate which of the following? Multiple Choice Sending Feedback Decoding Channeling Receiving

An annual report is a comprehenslve report detailing a company's activitiesthroughout the preceding year. Its purpose is to provide users, suchas shareholders or potential investors, with information about the company'soperations and financial performance.O TrueO False
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The Army Crew Team case describes Coach P . s reaction to the Varsity boat's poor performance:...he began an ongoing, painstaking, daily analysis of the potential factors that could be causing these results. His first actions were aimed at gathering various types of information and performing experiments to try to isolate the specific reason why

Logical framework matrix only provides a framework of objectives, indicators and sources of information which should be used to develop and implement the monitoring, review and reporting system. Select one: True False
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Mike is a new manager and several of his employees are from different countries, having recently moved to the US within the last 6 months. Specifically, he has team members from France, India, and Japan, to go along with several US citizens on his team. Which of the following actions would be considered to be an example of high cultural
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1 6 A manufacturer of golf clubs has just come out with a revolutionary new putter. The company is advertising the golf club in magazines, has commercials airing on the Golf channel and has given samples of the club to pro shops around the country so potential customers can try the club out. All these actions taken together are part of the
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What kind of animation was used in the short "Get A Horse!"? A . Computer B . Hand Drawn C . Stop Motion D . A hybrid of A and B E . A hybrid of A and C
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Which of the following is a common customer service CRM metric? Multiple Choice number of new prospective customers revenue generated by marketing campaigns number of marketing campaigns average time to resolution Prev 8 of 2 5 Next
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Tracking apps do not constitute a breach of privacy because students can opt - out of them. True False
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Jordin Henry's machine shop uses 2 , 4 9 0 brackets during the course of a year. These brackets are purchased from a supplier 9 0 miles away. The following information is known about the brackets: a ) What is the EOQ? 2 3 7 . 8 9 units ( round your response to two decimal places ) . b ) What is the average inventory if the EOQ is used? units (
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