Question: Business process engineering, TQM , and Six Sigma programs and processes differ primarily because a ) business process engineering and TQM aim at one -
Business process engineering, TQM and Six Sigma programs and processes differ primarily because
a business process engineering and TQM aim at onetime quantum improvement, whereas continuous improvement programs like Six Sigma aim at ongoing improvements.
b business process reengineering has to be used exclusively, whereas continuous improvement tools like TQM and Six Sigma can be used in tandem
c business process reengineering aims at improved productivity and reduced costs, whereas TQM and Six Sigma focus on better product quality and greater customer satisfaction.
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