Business Process Improvement identifies the process $$ and recommends changes in specific area of Operations

a$.$ Bottle neck

b$.$ efficiency $|$

c$.$

effectiveness

p$)$ agree with a disagree with b & c

q$)$ agree with b disagree with a & c

r$)$ agree with $c$ disagree with a & b

s$)$ agree with a$,$ b$,$ c

t$)$ Disagree with a$,$ b$,$ c