BUSINESS PROCESS & QUALITY MANAGEMENT $($BPQ$712$S$)$

Assignment $1$

Due date: $23$ August $2024$

Question $1$

Read the journal article by Douglas M$.$ Lambert, $$The Eight Essential Supply Chain Management Processes,$$ Supply Chain Management Review, Vol. $8,$ No$.6(2004),$ pp$.18-26$ which is uploaded on the e$-$learning platform and answer the following question:

Identify the eight key processes of excellent supply chain management and discuss how each of these processes impacts the end customer. $(25$ marks$)$

Question $2$

Read the journal article by vom Brocke, J$.,$ Schmiedel, T$.,$ Recker, J$.,$ Trkman, P$.,$ Mertens, W$.,$ & Viaene, S$.(2014).$ Ten principles of good business process management. Business Process Management Journal, $20(4),530-548$ which is uploaded on the e$-$learning platform and answer the following question:

Discuss the ten principles of business process management and demonstrate their application in business process management. $(25$ marks$)$

The two questions must be combined and submitted as one assignment on the e$-$Learning platform.

INSTRUCTIONS$/$REQUIREMENTS FOR ASSIGNMENTS

Sources must be listed according to the APA referencing style.

All assignments should be typed.

Font Style to be used is Arial, font size $12,$ line spacing $1\mathrm{.}5.$

You are expected to be practical as possible.

Your assignment must demonstrate that you have done extensive reading and have clear understanding of the concept$($s$).$