(C) CONDUCT TWO (2) NEGOTIATION MEETINGS (role play scripts)

Conduct two negotiation meetings using effective negotiation techniques, professional behaviour and language, clear verbal communication skills

in line with your organisational goals and protocols.

NEGOTIATION MEETING ONE (script)

BETWEEN XXXXXXXXXX AND XXXXXXXXXXX

1. What were the main issues for negotiation? (What do you want?)

examples

Rent

Opening hours

Food supplies

costs

2. Describe your personal communication style, and your negotiation techniques and strategies

How did you make your intentions clear to the other party?

e.g. soft or hard approach

What kind of questions did you use?

listening skills?

Are you both on the 'same page'

How can you make your requests clear?

What was your BATNA 'best alternative to negotiated agreement' / your final offer?

-at which point will you back down from your offer or have to accept the other offer or no deal...

3. What issues/challenges did you deal with and how did you proactively resolving these

4. Summarise and confirm what was finally agreed

5. Conclude the negotiation and describe what are the next steps

Ensuring that both parties have agreed and the next step is formalise this by signing an agreement thatresolve contains all of the conditions agreed to which also represent the KPI's agreed to by both sides

NEGOTIATION MEETING TWO (script)

BETWEEN XXXXXXXXXX AND XXXXXXXXXXX

1. What were the main issues for negotiation? (What do you want?)

examples

Rent

Opening hours

Food supplies

costs

2. Describe your personal communication style, and your negotiation techniques and strategies

How did you make your intentions clear to the other party?

e.g. soft or hard approach

What kind of questions did you use?

listening skills?

Are you both on the 'same page'

How can you make your requests clear?

What was your BATNA 'best alternative to negotiated agreement' / your final offer?

-at which point will you back down from your offer or have to accept the other offer or no deal...

3. What issues/challenges did you deal with and how did you proactively resolving these

4. Summarise and confirm what was finally agreed

5. Conclude the negotiation and describe what are the next steps