Question: ? _ _ _ _ _ c o n t r o l i s a t o p - d o w n t

?_____controlisatop-downtypeofcontrolwherebymanagersuseorganisationalrules,policies,hierarchyofauthority,writtendocumentation,rewardsandotherformalmechanismstoassessperformanceandrewardorpunishemployeesforcomplianceornoncompliance.
a.
Concertive
b.
Self-
c.
Bureaucratic
d.
Normative

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