Question: C The lecture describes six core competencies which provide a foundation for superior customer service. These are four of the six empowerment ( authority )

C
The lecture describes six "core competencies" which provide a foundation for superior customer service. These are four of the six
empowerment (authority), knowledge management, operational competence, and continuous improvement
empowerment (authority), knowledge management, change management, and financial stability
superior technology, knowledge managem sint, change management, and continuous improvement
D
empowerment (authority), knowledge management, change management, and continuous improvement
C The lecture describes six "core competencies" which provide a foundation

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