Question: calculate net cost (benefit) from implementing quality program Cost (Benefit) Analysis Costs (Savings) Prevention costs: Negotiating with and training suppliers to obtain higher quality materials

calculate net cost (benefit) from implementing quality programcalculate net cost (benefit) from implementing quality program Cost (Benefit) Analysis Costs

Cost (Benefit) Analysis Costs (Savings) Prevention costs: Negotiating with and training suppliers to obtain higher quality materials and on-time delivery 300,200 Redesigning the speakers to make them easier to manufacture 1,409,000 Appraisal costs: Additional 20 minutes of testing for each speaker Savings on inspection of raw materials 601,000 (409,000) Internal failure costs: Savings on rework Savings on lost profits from lost production due to rework (655,000) (310,000) External failure costs: (201,000) (858,000) 12877200 Savings on warranty repair costs Savings on lost profits from lost sales due to disappointed customers Net cost (benefit) from implementing quality program

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