Question: Calculating LTV Customer A spends $ 1 , 3 0 0 this year at your firm. What is the LTV in 5 years out? Assume

Calculating LTV
Customer A spends $1,300 this year at your firm. What is the LTV in 5 years out? Assume
6% interest rates and a 100% probability of retention.
a. What is the answer with a non-constant cash flow?
b. What s?? the answer with constant cash flow?
Your firm has the following probabilities of retention (from the previous year) for
someone who first shops in your store in year X :
a. What is the overall probability of someone from year 0 remaining through year 7?
b. Use this table to provide a more correct answer to question 1a.
Your firm finds that using a rolling three-year average is the most accurate input for LTV.
A customer spent $500 two years ago, $100 last year, and $600 this year. Using a 5% interest
rate, what is the LTV for five years out, assuming full retention?
 Calculating LTV Customer A spends $1,300 this year at your firm.

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