Question: Calculating LTV Customer A spends $ 1 , 3 0 0 this year at your firm. What is the LTV in 5 years out? Assume
Calculating LTV
Customer A spends $ this year at your firm. What is the LTV in years out? Assume
interest rates and a probability of retention.
a What is the answer with a nonconstant cash flow?
b What the answer with constant cash flow?
Your firm has the following probabilities of retention from the previous year for
someone who first shops in your store in year X :
a What is the overall probability of someone from year remaining through year
b Use this table to provide a more correct answer to question a
Your firm finds that using a rolling threeyear average is the most accurate input for LTV
A customer spent $ two years ago, $ last year, and $ this year. Using a interest
rate, what is the LTV for five years out, assuming full retention?
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