can i get some help with question please.

8. A flowchart for a fast-food drive-through window is shown in Figure in below. Determine the important quality characteristics inherent in this process. A) machinery B) materials C) methods D) A11 A, B and C Customers pull up to sign and decide what they want to order Bellrings inside Employee says, "May I help you? Customer gives order Employee repeats order and gives total Customer waits and drives through Employes process order Customer and food reach window Employee repeats total Customer gives money Employee gives food and change Customer pulls away