Can someone do JD Sports in the service blueprint?

include the f points (possible fail point) and w point (possible waiting time).

Do the service blueprint, here is an example of a cinema service blueprint to refer to how to do.

do the same things as the example of the cinema service blueprint that I have attached (have the f points, w points and the arrow all)

 

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Physical Evidence Customer Actions Line of Interaction Onstage Employee Actions Line of visibility Backstage Employee Actions - Cinema sign -Exterior of building Support Process Arrive at the cinema Line of internal interaction -Posters of movie -Digital screen Decide on time and movie with -Railing stand -Ticket counter -Appearance of employee -Computer -Seat chart -Ticket printer -Ticket red rope -New releases added to screen -Update the daily schedule on the digital screen -Ticket counter -Snack counter -Popcorn tank -Banner with offer -Menu Getting in line to choose purchase tickets the seat Purchase ticket and Employer greet you Show chart with available weats Payment -Gires the ticket F -Computer system -Appearance of employee Get refreshments or snacks -Payment -Prepare and gives the refreshments or snacks W F -Preparation of popcorn -Refiling the drinks and snacks -Appearance of employee -Corridor -Promotional posters Passing through ticket control -Checks the tickets -Gives directions to the hall -Movie hall sign Find the hall F -Seats -Cup holders -Seat label F: Possible Fail Points W: Possible Waiting Time Find the seat -Seats -Cup holders -Light dim -Screen Watch movie F -Employee closes the door -Employee dims the lights -Employee set the movie projector to start playing -Projection or sound system F -Light brighten -Corridor -Appearance of employee. -Promotional posters Exit the hall W Employee thanks and wishes farewell F -Employee turn on the lights -Cleaning of room Physical Evidence Customer Actions Line of Interaction Onstage Employee Actions Line of visibility Backstage Employee Actions - Cinema sign -Exterior of building Support Process Arrive at the cinema Line of internal interaction -Posters of movie -Digital screen Decide on time and movie with -Railing stand -Ticket counter -Appearance of employee -Computer -Seat chart -Ticket printer -Ticket red rope -New releases added to screen -Update the daily schedule on the digital screen -Ticket counter -Snack counter -Popcorn tank -Banner with offer -Menu Getting in line to choose purchase tickets the seat Purchase ticket and Employer greet you Show chart with available weats Payment -Gires the ticket F -Computer system -Appearance of employee Get refreshments or snacks -Payment -Prepare and gives the refreshments or snacks W F -Preparation of popcorn -Refiling the drinks and snacks -Appearance of employee -Corridor -Promotional posters Passing through ticket control -Checks the tickets -Gives directions to the hall -Movie hall sign Find the hall F -Seats -Cup holders -Seat label F: Possible Fail Points W: Possible Waiting Time Find the seat -Seats -Cup holders -Light dim -Screen Watch movie F -Employee closes the door -Employee dims the lights -Employee set the movie projector to start playing -Projection or sound system F -Light brighten -Corridor -Appearance of employee. -Promotional posters Exit the hall W Employee thanks and wishes farewell F -Employee turn on the lights -Cleaning of room