Can someone help me with this?

1. Develop [60] and simulate [30] the process model for the university admission process:

- The process starts when an online application is submitted.

- It takes on average 2 weeks (after the online application is submitted) for the

documents to arrive to the students service by post.

- The check for completeness of documents takes about 10 min. In 20% of the cases,

the completeness check reveals that some documents are missing. In this case, an

email is sent to the student automatically by the university admission management

system based on the input provided by the international students officer during the

completeness check.

- A student services officer spends on average 10 min to put the degrees and

transcripts in an envelope and to send them to the academic recognition agency. The

time it takes to send the degrees and transcripts to the academic recognition agency

and to receive back a response is 2 weeks on average.

- About 10% of applications are rejected after the academic recognition assessment.

The university pays a fee of $5 each time it requests the academic recognition

agency to accept an application.

- Checking the English language test results takes 1 day on average

but the officer

who performs the check only spends 10 min on average per check. This language test

check is free.

- About 10% of applications are rejected after the English language test.

- It takes on average 2 weeks between the time students service sends the copy of an

application to the committee members and the moment the committee makes a

decision (accept or reject). On average, the committee spends 1 h examining each

application.

- It takes on average 2 days (after the decision is made by the academic committee)

for the students service to record the academic committees decision in the

university admission management system. Recording a decision takes on average 2

min. Once a decision is recorded, a notification is automatically sent to the student.

- The hourly cost of the officers at the international students office is $50.

- The hourly cost of the academic committee (as a whole) is $200.

2. Calculate the cycle time for the above process. (Excel or word document).