can u please just answer #12 bases on question above it

A supplier of machined components for industrial machinery (e.g., power tools, pumps, motors, compressors) operates a factory that includes a forge shop, machine shop, and fin- ishing department. Many of the parts produced by the company are fabricated through these three departments. Because of this, the factory is laid out as three large square rooms, arranged in-line to form a rectangle with an aspect ratio of three-to-one. Each room is 200ft by 200ft. The rectangle runs from north to south, with the forge shop on the south end and the finishing department on the north end. Large doors are located on the south wall for work entering the factory and on the north wall for finished products exiting the factory. For one part of particular interest here, the raw material is a steel billet that is purchased from a steel wholesale supplier. The billets arrive in pallet loads of 100 billets at the shipping and receiving department, which is a building that is 35ft by 50ft located 25ft from the south wall door of the factory. The shipping and receiving department inspects the parts and sends them by forklift truck to be stored in the company's warehouse that is located in another building 500ft away from the factory in a southerly direction. The warehouse is 200ft by 200ft with its entrance door on the north wall. When a pro- duction order for the part is received, a factory forklift truck is dispatched to the ware- house to retrieve the billets. The forklift truck must wait while the warehouse crew locates the billets in storage, takes a pallet out of storage using the same type of forklift truck, and delivers the pallet to the dock where it is transferred to the factory forklift. The pallet is then brought back to the factory and delivered to the forge shop. The billets must wait their turn in the production schedule before being pressed into the desired shape by one of the forge presses. From the forge shop, the parts are moved to the machine shop where they are machined on two different machine tools, a milling machine and a drill press. From the machine shop, the parts travel to the finishing department for painting and baking (to cure the paint). From the finishing department, the parts are moved back to the machine shop, where additional milling is accomplished to provide two machined metal surfaces that will mate with other components in the final product. The parts are then moved to the shipping and receiving department for shipment to the customer. Develop the (a) flow process chart and (b) flow diagram for the process, using the centroid of each department to esti- mate distances between departments. (c) Based on your flow process chart, what are some changes in the production process that you would recommend? (d) Develop a revised procedure for the production process, documenting your revision in the form of a new flow process chart. Charting and Diagramming Techniques for Operations Analysis Mapping 11 Develop a basic process map for the cruise ship laundry operation described in Problem 5. What recommendations can you make for improving the operation? 12 Develop a relationship map for the machinery components factory described in Problem 4. 13 Develop a cross-functional process map for the Purchasing Department and other departments described in Problem 7 . What recommendations can you make for improving the paperwork flow