can you analyze this case study and give recommendation please. thank you

Case Study The Federal law No. 24 of 2006 on Consumer Protection sets up the Consumer Protection Department, which is responsible of overseeing and executing laws regarding consumer protection. The Consumer Protection Department have solved many dispute cases in the UAE, between local agents and local and foreign agents. In 2016 a case took place where CPD solved it, it was between a local and a foreign agent, The foreign agent contacted the local company via internet to buy certain items from them. The foreign company made the full payment in Advance. However, the local company did not deliver the product nor refunded them. The foreign company was an African textile company. The African company decided to message the Consumer Protection Department in the UAE via social media to complain about it. The CPD contacted them back and asked for more details. The African company sent a representative from its side to the Consumer Protection Department. The CPD contacted the local company to resolve the current situation. CPD eventually settled the dispute by compelling the local company to refund the paid amount, and the African company received their paid amount back. In the given case, the seller breached the agreement that they had with the consumer. Based on the agreement, the customer was promised to receive an item in certain amount of time. However, the customer did not receive it on the given time, and the seller did not contact the customer to notify them about it, for the exact purpose of scamming the customer. In this situation, it is the consumer's right to ask for a refund if the seller delayed their order without notifying them. The seller decided not to refund the customer, and this actively demonstrates that they were thinking that since the customer is outside of the country, they will easily get out of it and customer will not know where nor how to complain. But they did not get out of it, and that is because the African company decided to legally hold them accountable by contacting the Consumer Protection Department, who correspondingly handled the situation and solved the case. The African company did a wise and advantageous move. The case actively demonstrates that the consumer protection laws of the UAE applies on ecommerce also. The CPD ensures fair trade for consumers within the UAE and abroad. To sum up the case, we found out that the legal issue in this case is the lack of international Consumer Protection agency and the lack of a unified consumer protection law. We can see that the CPD did a great job in contacting both companies and solving the issue, however, this does not happen all the time especially if the seller was outside the UAE. The CPD does not have the authority nor the power to execute law over foreign agents, and that is why many consumers of ecommerce find themselves in an unfair trade deal where they have no upper authority to go to. Since it lacks authority in the foreign fields, it will not be able to solve an issue if a consumer in the UAE complained about a fraud that took place by a foreign actor