can you answer the questions below for the case study using Kotters Model of Change?

Applying Kotters Model of Change:CaseStudyABCSeniorsCareHome

ABCSeniorCareHomehas 50employeesandaccordingtoWorkSafeBC,25%ofthe

organizations workplace injuries in 2014 and 2015 were due to acts of violence or aggressionfrom residents. In the long-term care sector, acts of violence or aggression account for 11% ofall injuries reported to WorkSafeBC. ABC Senior Care Home is above the provincial average forinjuries related to thesetypesof incidents.

A coloured dot system to identify residents who are potentially aggressive or violent exists atABC, however an audit revealed that staff were updating the dots only after a staff memberhad been injured as a result of aggression or violence, not when they had observed change inbehaviour. 65% of the nursing staff had undergone point-of-care risk assessments training in2012, however this left some shifts without any staff trained to assess residents at point-of-care. This created a larger volume of point-of-care assessments to be done on shifts withtrainedstaff.

The last violence prevention training for all staff was in 2012 and since then a large number oftrained staff retired and replaced with staff who have not had recent violence preventiontraining. Hires since 2012 were provided ABCs policies and procedures on workplace violenceinwritten form at point ofhire.

Policies and procedures for point-of-care risk assessments and updating the coloured dotsystemexistbutareoftennotusedandmostlyfollowedonlywhenanincident isreported.

ApplyingKottersModelofChange

UsingKotters modelof change,applythe8 stepstothiscasestudyusingoneofthe

identifieddimensionsofthesafetycultureframework.

1. Createasenseofurgency
   • What threats exist if changes are not made?What are the benefits to makingchanges?
   • Identifythetop 3reasons tomakeachange.

1. Formapowerfulcoalition
   • Whowould youchoosetobepart ofthecoalitiontochampion thechange?

1. CreateaVisionforChange
   • Whatarethevaluescentraltothevision?
   • Whatis thevisionofsuccess?Bespecific!

1. CommunicatetheVision
   • Howwouldyoucommunicateordemonstratethe vision?
   • Wherewouldyouembed thevisionintheorganization?

1. RemoveObstacles
   • Whatbarriersexisttoimplementingthechange?
   • Whatwouldyoudotoremovethesebarriers?

1. Createshort-termwins
   • Whatarethesimpleandinexpensivethingsthis organizationcandotomakechange?

1. Buildonthechange
   • If progress was being made as a result of the changes, how might you build on thismomentum?
   • Whomight benew agents ofchangetoaddtothecoalition?

1. Anchorthechangeinculture
   • Whatsuccessstories mightyoushareandhowwouldyousharethesestories
   • Howwouldyoucelebratethesuccess andrecognizeagentsofchange