Can you elucidate the role of emotional intelligence in conflict resolution processes, exploring how the ability to
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Can you elucidate the role of emotional intelligence in conflict resolution processes, exploring how the ability to recognize and regulate emotions enhances communication effectiveness, empathy, and the de-escalation of tensions ?
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Business Communication Developing Leaders for a Networked World
ISBN: 978-9814714655
2nd edition
Authors: Peter Cardon
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