Can you explain this in simple terms? In this chapter, you will step out of your role as case manager at the case manage- ment unit and step into the role of the person primarily responsible for implementing the client's service plan at the provider agency. In the agency where the service is actually given (the provider agency), goals and objectives are written very specifically and in greater detail. Here the broad general goal supplied by case management is broken down into more specific goals and objectives. The objectives tell us how the goal will actually be met. The objectives are a plan or blueprint for reaching each goal. This enables the staff at the case management agency to know exactly what the plans are for the client. When the referred person arrives at the treatment or service agency, that agency's staff takes their turn looking at the stated goals on the referral form that were worked out with the individual. They then decide with the person just how to meet those goals in the time allotted by the case manager. Completion of the more specific goals is expected to take place during the time for which the case manager