Can you give me detail on the three questions.

1. If both sides are stuck in negotiating a labor contract, what are the best ways to move the negotiation process forward?
2. What tactics did you use to negotiate the Melville Company contract?  How could you become more comfortable with the other tactics to improve your ability to influence others to your position?
3. What was the easiest issue to negotiate in Melville and what was the hardest issue?  Explain what made the issues easy or hard.