Can you please help me

Activity 5: New Product Development 1. Illustrate thru a diagram the Product Development Process develop by Ulrich and Eppinger. Define each process. 2. Discuss and illustrate the Kano Model. (Performance Needs, Delighters, Must Haves) 3. Case Study: This is about preparation for the SAT (Standardized Test). Many Students seek help from professional tutoring companies. These students report the following user needs with respect to the tutoring service . The tutoring service offers practice tests using old test. 2. The tutoring service increases test performance. 3. The tutoring service offers sessions in a nearby location 4. The staff of the tutoring service is courteous and professional. 5. The tutoring service provides a wake up call on the day of the test. 6. The tutoring service has flexible hours. Classify the needs using the Kano Model. Which of these needs would expect to be latent