can you share your idea for Question 7-16 based on managing human resources chapter

Candidate Selection Dilemma P: 78 rotiviti is a global business consulting and internal audit established and old insurance company in the country. He led a firm composed of experts specializing in risk, advisory, team of more than 100 staff and was actively involved in the de- and organizational transformation, and human capital velopment of the IT strategy as a mandate from the Board; how- consultancy. Protiviti advises its clients in selecting the right ever, he had only 3 years of experience in the insurance industry talent for the right positions as part of its advisory services while the other 12 years were in telecom and the Oil & Gas In one such assignment, the client fuced challenges in se- industries. He looked at the big picture and preferred to delegate lecting the right candidate for a key leadership position. The a lot of tasks to the team. He expressed comfort in stakeholder client was a newly established insurance company base in management and confidence in resolving situations where there Oman, and had aggressive growth plans. The client wanted to are disagreements. This candidate was very well read and fol- differentiate itself by harnessing technology in order to pro- lowed the latest global trends in insurance, banking, technology, vide convenient services to its and related industries customers to carry out their Shaping organizations by iden- Candidate B is an internal transactions from the comfort candidate leading one of the of their home. Being in the tifying the RIGHT TALENT. teams in the IT Department nascent stage of evolution, it How do you minimize the He was a structured, planned did not have a clearly laid errors of judgment? and organized individual and out IT strategy to support this has been with the company vision since its inception 3 years ago The existing IT Department consisted of a fairly qualified and has more than 14 years of experience in the insurance in team, some of whom had been with the organization since its dustry. He is well aware of the work environment, leadership inception 3 year ago; however, the team was driven largely by expectations, growth plans, and operational aspects of IT in day-to-day operations, fire-fighting, query resolution, and gath- an insurance company and also the regulatory and compliance ering business requirements for system enhancements. There requirements. Being an internal candidate, he knew all the chal- was a general perception that the IT function was not responsive lenges the department is currently facing and had a clear, well enough to cater to the dynamic nature of the evolving insurance Inid out plan for the IT function if he were offered the CIO posi- industry landscape and consumer needs. The teams were pro- tion. His communication skills were satisfactory and showed cess oriented and felt that requests from customer facing depart- signs that he requires to polish his capabilities in managing ments were coming in an ad-hoc manner. stakeholder demands and expectations In this context, the client now wanted to fill in a key lead- ership position-a Chief Information Officer (CIO)--and ap- Discussion Questions pointed Protiviti to assist them in evaluating and identifying 7-14 What are some of the technical & leadership skills that you feel the best fit candidate for the position; the bank then shortlisted should be assessed at the recruitment stage and winy? four candidates. Protiviti studied the business context, identified 7-15 Which candidate do you think should be offered the position the job specifications and conducted preliminary assessment and why? covering technical and leadership skills. The following were the 7-16 What impact would candidate A hate on the roami selected observations of the top two candidates: for the position? Please provide reasons Candidate A is a very confident and assertive individual 7-17 What impact would candidate B have on the team isolated currently heading the IT Department of a very large, well for the position? Please provide reasons