Career Readiness Module

Creative Problem Solving v$1\mathrm{.}0$

$11$

Question $3(1$point$)$

How many rounds did it take before you and your partner got headed down the same path? How did this feel?

Question $4(1$point$)$

What benefits could this behavior have on work teams?

$[$CCE$16]$Click this link to submit your answers: Manage Ambiguity Experience Exercise $.$

$[$CCE$17]$Reflection Exercise

As you strive to strengthen your ability to manage ambiguity, continually self$-$assessing your progress will keep you moving in a positive direction.

For this assignment you will reflect on your experience dealing with ambiguity, answer some interview style questions, and make an assessment of

your proficiency using the proficiency levels described in the Microsoft Education article.

Question $1(1$point$)$

There are four sources of ambiguity: Goal, Mental Model, Motive and Outcome $($like in creative problem solving$).$ Assign a $\%$ to each of these four

sources reflecting where the ambiguity in your life comes from. For example your answer could look like this: $30\%$ comes from Goals, $50\%$ from

Mental Models, $10\%$ Motive and $10\%$ Outcome.

Question $2(1$ point$)$

Describe a time when it was important to maintain your productivity and quality of work in spite of significant changes on the job. What were the

changes? How did you handle the situation? What were the results?

Question $3(1$ point$)$

Sometimes, we have to make decisions or take action without having all the information or the total picture. Describe a time when you experienced

this kind of ambiguity. Why was it important to act? How did you cope with it$?$

Question $4(1$ point$)$

Some situations present higher levels of risk and uncertainty than others. Please describe a situation in which you were able to function effectively

despite the risk and uncertainty it presented. What made the situation risky or uncertain? What did you do to handle the situation? What results

did you achieve?

Question $5(1$ point$)$ Using the proficiency levels described in the Microsoft Education article, determine which level best describes your current proficiency in dealing with

ambiguity.

$($Examine each of the proficiency levels$$Basic$,$ Intermediate, Advanced, Expert. Choose the highest proficiency in which you confidently measure

each of the $3$ aspects.$)$