Question: Carglass building and sustaining case Creating one Importance- Performance Matrix for the company reviewing the following: Leadership Effectiveness Employee Satisfaction Customer Satisfaction Financial Results Explain

  1. Carglass building and sustaining case
    1. Creating one Importance- Performance Matrix for the company reviewing the following:
      1. Leadership Effectiveness
      2. Employee Satisfaction
      3. Customer Satisfaction
      4. Financial Results
    2. Explain your plotting decision

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