Question: CASE 1 7 . 2 . MAYTAG S TRIAD STRATEGY Firm strategy plays an important part in determining the competitiveness of an industry in a

CASE 17.2. MAYTAGS TRIAD STRATEGY
Firm strategy plays an important part in determining the competitiveness
of an industry in a global market. As governments embrace trade liberalization,
local industries have become increasingly exposed to fierce competition
from a growing array of international suppliers. Domestic producers of
bulk appliances like dishwashers and refrigerators were largely insulated
from foreign competition because of their size, which makes them expensive
to ship across the ocean. However, low labor and production costs, added to
declining transportation costs, has enabled many Asian appliance makers
such as Chinas Haier Group and South Koreas LG Electronics to increase
their U.S. market share. They are also opening plants in Mexico and neighboring
countries to save on shipping.
Maytag had to adjust to the new competition through global sourcing
and collaborative supply chain networks. In the case of dishwashers, its triad
strategy entails sourcing the motors from suppliers in China, producing wire
harnesses in Mexico, and assembling the parts in Jackson, Tennessee.
Dispensing certain activities across the transnational value chain to lower
costs and gain competitive advantage is considered a successful global business
strategy. This approach allows U.S. companies to share the risk with
suppliers and to choose foreign companies with the best product lines or
services.
Maytag selected certain suppliers (of motors for dishwashers) from China
largely due to their low prices. However, it decided to make the wire harness
in Mexico because they tend to be different in each model and because sudden
shifts in demand requires proximity to the market.
Questions
1. Would you advise Maytag to produce motors for the dishwashers in
Mexico in view of the latters proximity to the U.S. market?
2. Would you advise Maytag to lobby the government for higher tariffs
on imports of motors and/or wire harnesses in order to produce them
in the United States for the domestic and export market?

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