Question: Case 2: Domino's Pizza was interested in determining whether a new employee could learn how to make a pizza using online training. The online training

Case 2: Domino's Pizza was interested in

Case 2: Domino's Pizza was interested in determining whether a new employee could learn how to make a pizza using online training. The online training includes video that shows the proper procedure for "massaging" a dough ball and stretching it to fit a 12-inch pizza pan. It also reviews Domino's quality standards that emphasize the roundness of the pizza, an even border, and uniform thickness of the dough. Traditionally, on-the-job training is used to teach new employees how to stretch pizza dough to fit the pizza pan. Questions Q1: Identify outcomes or criteria should Domino's Pizza measure to determine if online training is an effective method for teaching new employees how to stretch pizza dough to fit a 12-inch pan? Who would be involved in the evaluation? Q2: Describe the evaluation design that you would recommend to determine if online training is more effective than on-the-job training

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