Case 2 - Fiona Stanley's IAM project has failed. In 2014, an identity access management (IAM)...

Transcribed Image Text:

Case 2 - Fiona Stanley's IAM project has failed. In 2014, an identity access management (IAM) project for the Fiona Stanley Hospital (FSH) in Western Australia was scrapped before it was accomplished. The IAM project was one of the concurrent and interrelated projects that were planned to deliver a near-paperless environment at the Fiona Stanley Hospital. The project was considered as a key FSH element allowing instant access to the hospital and its computer systems. In late 2013, the Department of Health (DOH-WA) was informed about difficulties in project execution and requested an audit. WA Office of the Auditor General audited the project and releases an Information Systems Audit Report in mid-2014, revealing the project's significant budget overrun and delay. The auditor blamed poor management of the project and in their report stated that "The IAM project will not be complete when Fiona Stanley Hospital opens later this year [2014] ... Granting of access to the key IT applications and physical access to the hospital buildings will not be automated." Also, the auditor outlined a range of problems that contributed to the IAM project failure, including a missing business case, a protracted tendering process, no proof of concept to demonstrate viability and a lack of suitable project governance. Please carefully explore the following material before attempting to answer the questions: Fiona Stanley IAM project has failed: WA audit WA Auditor General finds Fiona Stanley Hospital over IT budget by AU$7m Information Systems Audit Report by Office of the Auditor General And there are more resources to explore - Do your own research. Questions 4. How did the AIM project authority handle project's risks? What was the appropriate approach to handling risks? 5. Identify at least five major risk events (that already happened in the project) and develop the appropriate risk response strategies for each that could have sufficiently addressed the identified risk. Discuss each risk and selected strategy. 6. What are the early warning signs of project failure that you can relate to the AIM project? Make your argument based on risk management theory and provide examples from the case (at least 3 signs should be identified). Case 2 - Fiona Stanley's IAM project has failed. In 2014, an identity access management (IAM) project for the Fiona Stanley Hospital (FSH) in Western Australia was scrapped before it was accomplished. The IAM project was one of the concurrent and interrelated projects that were planned to deliver a near-paperless environment at the Fiona Stanley Hospital. The project was considered as a key FSH element allowing instant access to the hospital and its computer systems. In late 2013, the Department of Health (DOH-WA) was informed about difficulties in project execution and requested an audit. WA Office of the Auditor General audited the project and releases an Information Systems Audit Report in mid-2014, revealing the project's significant budget overrun and delay. The auditor blamed poor management of the project and in their report stated that "The IAM project will not be complete when Fiona Stanley Hospital opens later this year [2014] ... Granting of access to the key IT applications and physical access to the hospital buildings will not be automated." Also, the auditor outlined a range of problems that contributed to the IAM project failure, including a missing business case, a protracted tendering process, no proof of concept to demonstrate viability and a lack of suitable project governance. Please carefully explore the following material before attempting to answer the questions: Fiona Stanley IAM project has failed: WA audit WA Auditor General finds Fiona Stanley Hospital over IT budget by AU$7m Information Systems Audit Report by Office of the Auditor General And there are more resources to explore - Do your own research. Questions 4. How did the AIM project authority handle project's risks? What was the appropriate approach to handling risks? 5. Identify at least five major risk events (that already happened in the project) and develop the appropriate risk response strategies for each that could have sufficiently addressed the identified risk. Discuss each risk and selected strategy. 6. What are the early warning signs of project failure that you can relate to the AIM project? Make your argument based on risk management theory and provide examples from the case (at least 3 signs should be identified).