Question: Case 3: Products and Process Part A Your local fast food burger joint would like to graphically show the full sales interaction between the 3

Case 3: Products and Process Part A Your local

Case 3: Products and Process Part A Your local

Case 3: Products and Process Part A Your local fast food burger joint would like to graphically show the full sales interaction between the 3 employees and the customers. Customers come into the restaurant, order and sit inside for their meal Using these process descriptions below, develop an operations process chart. Include the customer Counter person Take order from customer 30 secs Pass on order to either fry or grill employee 10 secs Process payment transaction Prepare required drinks Package order 20 secs Hand over order to customer . 30 secs 60 secs . 10 secs Fry Person: Receive order from counter person Retrieve uncooked food Drop food into fryer Wrap cooked food Place wrapped food on service counter 10 secs 20 secs 10 secs 10 secs 10 secs . Grill Person: 10 secs 20 secs Receive order from counter person Retrieve uncooked food Place food on grill Build burger with requested toppings Wrap cooked food Place wrapped food on service counter 10 secs 20 secs 10 secs 10 secs . Part B Using the timing data above and the provided data below, determine: 1. Daily costs of just running this fast food establishment 2. Cost of processing each order a. Each order consists of 1 burger, 1 order fries and 1 drink 3. Given 300 orders per day a. What is the price you would charge to break even Item Operating costs (hydro, heat, maintenance) Wages for each employee Buns Meat Fries Drinks Cost $200.00 $15.00 $0.15 $0.50 $0.10 $0.05 Unit Per day Per hour Per bun Per order Per order Per order Hours required 1. Each employee requires 1 hour for setup at start of each shift and 1 hour to close up after closing time 2. The restaurant is open for business from 12:00 noon until 8:00 pm Additional data: 1. Cook time for Fries is 2 mins 2. Cook time for burger is 4 mins Part C: Using Cl techniques, make recommendations on improving flow through of process or lowering fixed costs

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