Question: Case 6-12. Progressive Disciplinary Approach258 HIM managers may experience a variety of disciplinary situations.How would you handle the following situations if you were an effective

Case 6-12. Progressive Disciplinary Approach258 HIM managers may experience a variety of disciplinary situations.How would you handle the following situations if you were an effective HIM manager who practices progressive discipline measures?Disciplinary Situation 1Jean is 30 minutes to one hour late 2-3 days a week. You have talked to her about it repeatedly and even given her a written warning, It is now two weeks since the written warning and there has not been an improvement.How would you discuss this situation with Jean?What would be your next step?Disciplinary Situation 2The quality of Carla's work has recently deteriorated. You have discussed this with her and have given her a verbal warning. There has not been any improvement.How would you discuss this situation with Carla?What would be your next step?Disciplinary Situation 3259 You have been at a meeting and return to the department. As you walk in, you hear the ROI coordinator, Susan, talking on the phone to a requester. Susan becomes very upset with the person on the phone and tells him off. This is the first time that Susan has done this that you are aware of.Discuss what happened with Susan. How would you handle the situation?

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