Case 9: TheCuckoo When Bruno Alvarado III learned thathe was not selected for a supervisory position at
Question:
Case 9: TheCuckoo
When Bruno Alvarado III learned thathe was not selected for a supervisory position at the post office.He angrily accosted his superintendent. In a threatening voice, hesaid, “You didn’t promote me because you know I spent five years atthe National Mental Hospital.”
Alvarado had been employed as a mailsorter for 10 years. He had performed satisfactorily. Others in hisgroup, however, had more seniority and had shown better leadershipqualities over the years. For these reasons, he was sidetracked forthe promotion.
The superintendent did not know thatAlvarado spent some time in a mental hospital so he called thePersonnel Department to verify the truth about it. Apparently,Alvarado failed to provide such information in his employmentrecord.
From the grapevine, the superintendentlearned that Alvarado has a gun collection and an extremely violentstreak. He has even figured out in two shootouts.
For failing to provide all necessaryemployment information, the superintendent thought of firing him.Should he or shouldn’t he?
The would-be-manager’sresponsibilities are to:
- Peruse the case
- Define the problem or problems correctly
- Identify the cause or causes of the problem or problems
- Recommend and justify the action or actions to be taken
- Specify how the problem or problems could have beenavoided
- Formulate a policy to be used as a guide in futuresituations
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill