case about John Henderson.

In APA Format write a 1 to 2 page analysis of the case. Start the case with an explanation in your own words of what the case is about. Additionally, in your analysis, include what you think should be done with Henderson. NO PLAGIARISM ALLOW.

In August, John Henderson submitted a rsum to the human resource departmentof Big Time Computers Inc. in response to an advertisement in the local newspaperfor a senior technical writer. After a short interview process in which three of thefour individuals on the selection committee felt that he should be hired, LauraConroy hired him.Henderson spent a three-week training period learning departmental methods andprocedures, becoming familiar with Big Times products, and preparing for his firstwriting assignments. As a senior writer, Henderson was also expected to serve as atechnical publications project leader for one of Big Times product groups. Duringthe training period, Henderson attended project meetings to meet the employeesfrom other departments who were involved with that product group and to becomecurrent on what was happening within it.Following the training period, Henderson started his first writing assignment, therevision of a software manual to reflect upgraded product software. Henderson wenttwo weeks beyond the scheduled date for completing the first draft of the revision.In editing the first draft, Hanson felt that the writing quality and organization werepoor, and suggested extensive changes before the manual was distributed for review.Henderson implemented these changes and prepared the manual for review. Oneweek before the review, Henderson sent an advance notice email message to thereviewers, notifying them of the upcoming review. Mike Simpson, the project leaderfor the product described in the manual, pointed out to Laura Conroy that themessage was sloppy, and had misspellings and poor grammar. He expressed concernthat the credibility of the technical publications department was at risk if the qualityof any of the written material that went out to the entire company was poor. Hansonand Simpson also expressed concern to Conroy about Hendersons writing ability.Conroy decided to implement some procedures to monitor Hendersons progressand temporarily give him more supervision. She scheduled weekly meetings withHenderson during which he was to give her a detailed status report for the week,with particular emphasis on tracking manual schedules. She also required Hendersonto send his work to the technical editor on a chapter-by-chapter basis, and each weekHanson would meet with Henderson to discuss his writing. Conroy also decidedto postpone giving project leader responsibilities to Henderson, but she had himcontinue to attend project meetings with Miller and planned to give Henderson aproject in the future.Resentment was starting to develop in the technical publications department dueto Hendersons failure to meet expectations. Several of the writers complained toConroy because Henderson had been hired as a senior writer at a higher salary,yet his writing skills were apparently inferior to theirs. Miller also expresseddissatisfaction at having to serve as project leader for two projects when theexpectation was that Henderson would take one of the projects. Hanson fellbehind in his editing assignments because of the extra time he was spending withHenderson, and the editorial assistants complained about the quantity of cleanuprequired because of Hendersons poor work. In private meetings with dissatisfiedemployees, Conroy expressed faith in Hendersons abilities and urged patience whileshe worked on developing his skills.Henderson showed signs of improvement in his writing skills and his ability to meetdeadlines under the procedures implemented by Conroy. As a result of this andbecause Henderson now had four months experience at Big Time, Conroy assignedHenderson to write a marketing article on a topic related to his area of technicalexpertise. Henderson was to work with a marketing engineer and a marketingproduct manager to develop the article by a specified date. When the initial reviewof the article was due, Henderson gave the first draft to the marketing departmentwithout any review or edit from within the technical publications department.Marketing was dissatisfied with the organization and content of the article; DickSanders, marketing product manager, met with Laura Conroy to express thisdissatisfaction. Although Conroy assured Sanders that technical publications couldcomplete the article to his satisfaction and on schedule, Sanders decided to have thearticle written by a marketing employee.Though his writing skills were slowly improving, lingering resentment continuedabout Hendersons status and salary as a senior writer. Morale in the department waslow. Hanson continued to have a difficult time fulfilling his editing responsibilitiesbecause of the extra time he was spending with Henderson, and Miller couldnt meetmanual schedules because of the time spent fulfilling project leader responsibilitiesfor two projects. Laura Conroy knew that it was time to act.