Question: Case adapted from: Heizer and Render ( 2 0 1 8 ) QUESTION 1 1 . 1 . Based on the information presented in the

Case adapted from: Heizer and Render (2018)
QUESTION 1
1.1. Based on the information presented in the case study, analyse the significance of packaging within
the logistics operations of the dairy industry. Additionally, offer an overview of the packaging innovations
that have been implemented in this sector to enhance customer service.

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