Case analysis

1- Draw the process diagram below

Then based on the diagram you will figure out what issues you recognize in the diagram in (time, cost, quality, flexibility). and explain it clearly.

2- Then choose what re-design heuristic you will use? After you chose one of the explain how you will use it and why you chose it.

1.Task elimination

2.Task composition

3.Triage

4. Resequencing

5.Parallelism

6.Process specialization and standardization

7.Resource optimization

8.Communication optimization

9.Automation

University admission 1. Fill online form - 2. Download and sign - 3. Receive certificates 4. Check completeness - mutually exclusive 5. Request missing document - if not complete 6. Validate certificates - parallel 7. Verify English test - parallel 8. Forward to committee 9. Committee decide - mutually exclusive 10. Prepare offer or rejection letter Case Analysis Analyze the following case scenario with your partner Use university admission process from Chapter 1. From the case draw the diagram to show the process model. Then based on the diagram analyze the problem, what are the issues with the performance measure (time, cost, quality and flexibility)? Explain each issue clearly and one by one. Then decide what re-design heuristic you should use and explain how you can do it and why