Case Analysis

A.Problem Statement

a.General

b.Specific

B.Implication of the Problems

a.To the Consumers

b.To the Manila Water

c.To the Government

C.Concerned People

D.Possible Solutions

a.Short-term Goal (Immediate Action)

b.Long-term Goal (Long-term Solution)

E.SWOT Analysis

a.Strengths

b.Weaknesses

c.Opportunities

d.Threats

F.Porter's Five Forces Model Analysis

BUSINESS POLICY AND STRATEGY CASE STUDY CURRENT ISSUE: MANILA WATER INTERRUPTION MANILA -- Long lines of residents carrying pails and basins. Empty water containers piled outside water stations. Firetrucks inside condominium complexes with half-filled pools and waterless faucets. This has become the new norm in 200 or so barangays in Metro Manila in the last six days. According to Manila Water, which serves the East Zone of Metro Manila, around 52,000 households relying on their supply currently do not have water. This number does not include those experiencing low water pressure. For a while, the problem was lumped with the effects of El Nino. But Manila Water officials on Tuesday clarified that the dry season is not solely to blame for the water shortage. "It is correct to say El Nino aggravated it. Because there is so little rain nowadays," Manila Water Chief Operating Officer Geodino Carpio said, explaining that rainfall could have filled up La Mesa Dam which serves as their emergency water source. But Carpio explained that it is more of a supply and demand problem. High demand, low supply Most of Metro Manila's water comes from Angat Dam, as distributed by Manila Water (east zone) and Maynilad (west zone). With 1.4 million service connections (9.5 million people), Maynilad gets 60 percent of the raw water allocation or around 2.4 billion liters of water a day. Meanwhile, Manila Water, with 1,058,880 service connections (6.8 million people) gets 40 percent or 1.6 billion liters a day based on their concession agreement. This ratio has been the case since 1997. Currently, Angat Dam's water level, according to Maynilad, is at a manageable level. This is why Maynilad is not expecting any immediate water shortage on their part. Also, besides Angat Dam, Maynilad gets 7 percent of its water supply from Laguna Lake and deep wells. Manila Water, on the other hand, has an average deficit of 140 million liters a day because of their increasing service connections. The root of the problem lies in the delay of water infrastructure projects. "Yes, it (increased demand) has been projected. Unfortunately, the projected solutions were delayed," Carpio said. He said this was why they were constructing a treatment plant in Cardona, Rizal, which is supposed to draw up to 100 million liters of water a day from Laguna Lake. It would have been enough to cover some of their deficit. "I will admit that if Cardona [treatment plant] was energized on time, then we would not be facing the same problem right now," Carpio said. "However, our contractor had a number of technical issues."He said one of these was the inadequate design of the plant's discharge pipe . " There were unexpected rock formations , " Carpio added , explaining that they can never be sure what is beneath the ground before they start constructing a treatment plant . Nevertheless , he said some of the problems have already been fixed and the plant will be able to partially operate and supply them with 50 million liters a day . Another project that both Manila Water and Maynilad have been waiting for is the controversial Kaliwa Dam , which could provide an additional 600 million liters a day for Metro Manila . Local and environmental groups have opposed the project because of its alleged negative* effects on the residents and the environment . ( March 13 , 2019 ) Service connections of Manila Water 1997 325 , 000 2017 1 , 031 , 489 2018 1 , 056 , 701 2019 1 , 058 , 880 QUESTIONS GUIDELINES Instructions : Be responsive to all questions in each item . WRITE LEGIBLY . Present your paper in a well professional manner . Remember you are graded accordingly based on your output . Construct your sentences in concise and well-structured manner . 1 . Identify the general root problem and specific problems in the case ? 3 . What is the implications of the shortage of water to the consumers , to the Manila Water and to the government ? ( 10pts ) 3 . Who are the concerned people or authority who can solve the issue , why them ? 4 . What do you think is the possible immediate action ( short term goal ) and long-term solutions ( long term goal ) to the current issue of Manila Water ?! 5. Based on the case , Create a SWOT Analysis for the Manila Water . ( 3 strengths , 3 weaknesses , 3 Opportunities and 3 Threats ) 6 . Using the Porter's Five Forces Model , describe the issue of the case of Manila Water . ( Give at least 2 inputs in each forces )