Question: Case Analysis Questions 1 . Discussion ( 5 Points ) How might consumers perception of Panera s menu and atmosphere affect their dining experience and
Case Analysis Questions
Discussion Points How might consumers perception of Paneras menu and atmosphere affect their dining experience and tendencies to return as customers?
Discussion Points Describe how stereotypes about the fastfood industry might positively and negatively affect Panera. Do you think of Panera as a fastfood restaurant, or has the company managed to distinguish itself from this industry segment?
Problem Solving Points What personality characteristics would you expect Paneras founder Ron Shaich to display? How would these characteristics help or hinder him during Paneras early entrepreneurship stage and during its continuing growth stage? As a leadership succession consultant, what would you identify as the three or four most important of Shaichs personal qualities that should be sought after in the next CEO, and why?
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