Case Analysis: Zero wage increase again. This case tracks the story of the owner of a large retail home hardware, furniture and building centre facing a dilemma about how to manage the upcoming wage review process. After reading through the case, respond to the following discussion questions: What outcomes do(a) Mark uses the process improvement savings to give a three percent wage increase to all employees; (b) Mark uses the money currently available in the budget to give raises to Aaron, Simon, and Wesley only

1. As a consultant to Mark, would you advise him to give a raise to all, to none, or to the deserving minority? Explain your reasoning and how you would mitigate against possible repercussions.
2. What should the reward system look like? How can you ensure that it will improve the behavior of employees like Anne, Marie and Dougie?]
3. Which theories of motivation best support your reasoning?