Question: Case management works bestSituation involves one being assigned as investigative manager who has no background in an investigative position. when a manager assigns cases and

Case management works bestSituation involves one being assigned as investigative manager who has no background in an investigative position. when a manager assigns cases and remains 'hands-off' allowing the officers complete autonomy to see the case through

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Consider some type of redress for the customer, such as a coupon.

Demonstrate through language that you are grateful to be informed.

Always mention the specifi c problem the customer faced.