Case (presented by teacher in class)

We need to conceive and make strategic planning for creating a 200 rooms 4 Stars hotel of a start-up operation in the city of Trois-Rivires

1.Identify the various services offered

2.Quality metrics and Customer metrics

3.Identify the number of employees per service and their profiles

4.Design a simple layout to allocated resources in each department

5.Make a ballpark cost assessment including design, construction, inventory for first year, materials, equipment

6.Conduct a decision grid with criteria, weights and scores for selecting a contractor out of 3 (please check teacher's details)

7.Make a 3 years forecast of yearly revenues, operational costs and profits

Make your work in a PowerPoint format 7 slides maximum

1 team leader to upload assignment with team members name