Question: Case Problem 1 Questions - UPS Competes Globally with Information Technology Case Study Questions What are the inputs, processing, and outputs of UPSs package tracking

Case Problem 1 Questions - UPS Competes Globally with Information Technology

Case Study Questions

  1. What are the inputs, processing, and outputs of UPSs package tracking system? List each component separately.

Input

.

.

..

Processing

.

.

..

Output

.

.

..

  1. What technologies are used by UPS? How are these technologies related to UPSs business strategy?

  1. What strategic business objectives do UPSs information systems address? Note: business objectives can be Business Drivers.

  1. What would happen if UPSs information systems were not available?

Be specific what would the effects be within the business and to customers?

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