Question: CASE SCENARIO:It is worth 10marks, put your best effort You are Manager for Rooms Division in Hotel Marriots. You have a big group of 50

CASE SCENARIO:It is worth 10marks, put your best effort You are Manager for Rooms Division in Hotel Marriots. You have a big group of 50 people checking in the the Hotel for a conference. Due to some unidentified error you only have rooms available for 40 people. Its a busy season and the hotel is already sold out. a Using the 4 Stage Recovery Model (Pre-recovery, immediate recovery, follow-up recovery and lesson learned) explain how in each step will you solve the problem and what will be your strategy. Conclude with the final lesson learned by the company for future NOTE- PLEASE DO NOT DEFINE THESE STAGES YOU HAVE TO WRITE THE SOLUTION IN EACH STAGE. Please make sure to state each stage (not the definition) and what was your strategy in each state to solve the issue.

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