CASE STU$[$

Bathroom Renovations

Part $1$: Project Integration Management

After living in their house for $30$ years, the Smith family decided to renovate the upstairs bathroom. It was still functional, but there were cracks in the walls, some of the tiles had fallen off, the lights were old fashioned, and the window and screen needed replacing. The huge bathtub was great when the children were in the house, but now that only Mr$.$ and Mrs$.$ Smith were living there, it was never used and wasted a lot of space.

After making the decision to renovate the bathroom, the Smiths interviewed a few different contractors and did their due diligence regarding the professionalism and quality of the contractors. They decided to hire "Build$-$It$-$Bob, the Bathroom Boys" as their contracting company. The owner of "Build$-$It$-$Bob, the Bathroom Boys", Mr$.$ Bob Burton, was willing to start on July $1$ and guaranteed completion by Sept $1$ or they would refund $25\%$ of the total cost of the contract, which was for $$15,000.$ Fifteen thousand dollars seemed like a lot of money to the Smiths, but they saw examples of the work Mr$.$ Burton et al had done, and were convinced it would be worthwhile.