Case Study 02: Falcon Child Care Centre Question 01. Word Limit (300 words) a) Outline three strategies (or new practices) which would improve communication between Falcon City Council and its childcare centre. Justify your answer. Kent Institute Australia Pty. Ltd. Assessment Brief ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458 Version 2: 11th October, 2019 Page 2 of 4 TEQSA Provider Number: PRV12051 b) Identify three management skills that would be useful for Kate in her role as the Union branch representative. Justify your answer. Question 02. Word limit (400 words) a) What personal attributes would be of value in the role? Justify your answer. Question 03. Word limit (550 words) a) Identify the main characteristics of the management style demonstrated by Joanne-the HR manager. What impact would such a style likely to have at the childcare centre? Justify your answer. b) Briefly outline two skills that would assist Joanne in developing and maintaining effective working relationship with childcare staff.