Case Study $10\mathrm{.}3$ Cerberus Corporation

Read through Chapter $10,$ Case Study #$10\mathrm{.}3$ and answer the following questions.

Questions:

Q$2\mathrm{.}1$ If you were Susan, what would you do$?$

How successful was the post meeting based on your evaluation? What factors contributed to the success or failure of this meeting? $0\mathrm{.}25$ Marks

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Q$2\mathrm{.}2$ What, if anything, could Susan have done differently to avoid this problem?

$0\mathrm{.}25$ Marks

Q$2\mathrm{.}3$ What would you recommend to the management to effectively manage a situation like this?