Question: Case study 1 1 - 1 : Admitting Department 1 . What should York do ? 2 . What is the control point ( input

Case study 11-1: Admitting Department
1. What should York do?
2. What is the control point (input, process, or output)?
3. What kind of information should York obtain relative to Turner and Underwood? What might be some of the causes for the deviation?

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