Case study 1

As the country is currently on lockdown as one of the preventative measures to contain and prevent the spread of COVID-19 (coronavirus), people can rely more on some local innovations for life and business continuity. According to Dikuelo (2020) through the Botswana Innovation Hub (BIH), the innovations that can be utilised by consumers include the following; MyFoodness Delivery App MyFoodness App allows the team to deliver your order to one's doorstep without contact. Users simply order on the app and pay digitally with no exchange of physical cash. Items that can be ordered from the app include groceries from Spar G-West, restaurant food from Kebbabish, The Daily Grind, Saffron, Eastern Crescent, Fego, Pizzahut, The Meating Joint, and many more. MyFoodness has fully trained their delivery staff to do 'contactless delivery', which they implemented recently to help their riders, restaurant partners and consumers to stay safe and free of COVID-19. PriceMate PriceMate is a price comparison website giving consumers easy access and an opportunity to compare products as well as services across the country for free before they embark on shopping. PriceMate hosts shopping catalogues/specials from various merchants across Botswana, restaurant menus, newspaper front pages and it offers advertising slots for companies to advertise their products and services. The user-friendly website boasts more than 70,000 visitors to date. Price Mate is available on Google Play Store for android users as well as on its website. Source: https://www.mmegi.bw/business/innovations-to-rely-on-during-the-lockdown/news

Case study 1 questions:

a) Explain the importance of innovation in small business in Botswana during COVID 19 Pandemic. (4 marks)

b) Suggest four ways in which business organisations in Botswana might encourage its people to generate new ideas and be innovate. Give examples from companies or organisations of your choice to illustrate your points. (8 marks)

c) Discuss four (4) sources of innovation identified by Peter F. Drucker. (8 marks)

d) Identify any four (4) reasons for failure of innovation in businesses. (4 marks)